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fnswill
Fanfold Paper
Posts: 5
Registered: ‎11-28-2017
Location: US
Views: 803
Message 1 of 2

Yoga 720 has a crooked hinge

So I picked up a 13" 720 from best buy yesterday, and so far I love it. The only issue, however, is that the left hinge is at a slant. When I close the laptop, both hinges are pretty easy to "wobble" if I press on them with a little force.

 

https://i.imgur.com/yl2CY40.jpg

 

Is this normal as far as this line of laptops go? Is it worth going in and returning it?

Sr Support Specialist
Posts: 9,486
Registered: ‎11-30-2015
Location: PH
Views: 764
Message 2 of 2

Re: Yoga 720 has a crooked hinge

Hi fnswill,

 

Welcome to the Community Forums.

 

Checking with independent reviews on the Yoga 720 13 inch hinge, it does have firmness and likewise a certain "give" to allow its flex features. But if you feel that such misalignment makes opening and changing modes unnaturally different (other parts moving or making noise) then you can have this reported to technical support.

 

They would be able to evaluate the image and can provide you recommendation how to proceed aside from contacting the store.

 

 Update us how it goes.

 

Regards



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