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NewGenerat10n
Fanfold Paper
Posts: 10
Registered: ‎06-08-2018
Location: UA
Views: 368
Message 11 of 12

Re: Yoga 720 not charging when power on

At all, I think there are a BIOS problem.
Because, when laptop is power off, it charging perfectly.
But when I power on charging stops.
Try to downgrade BIOS maybe
Sr Support Specialist
Posts: 9,311
Registered: ‎11-30-2015
Location: PH
Views: 347
Message 12 of 12

Re: Yoga 720 not charging when power on

Hi NewGenerat10n,

 

Greetings.

 

Since you have tried updating BIOS and drivers and still having issues, I would suggest calling in the store or technical support for options. They may be able to suggest using a different charger or service. 

 

Update us how it goes.

 

Regards



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