Since you have tried updating BIOS and drivers and still having issues, I would suggest calling in the store or technical support for options. They may be able to suggest using a different charger or service.
Update us how it goes.
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.