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Timmy11
Paper Tape
Posts: 4
Registered: ‎05-21-2017
Location: AU
Views: 6,995
Message 1 of 16

Yoga 720 wifi dropouts

Hi,

Just picked up a yoga 720 the other day and am finding the wifi drops out on all mobile devices when using the laptop. I have to reboot the modem (TP LINK Archer D7) which usually lasts another 2-15mins before drops out again. I've tried updating laptop drivers and modem firmware but no luck. Anyone else have this problem or know how to fix?

Tim

Guru
Posts: 2,032
Registered: ‎04-17-2014
Location: US
Views: 6,857
Message 2 of 16

Re: Yoga 720 wifi dropouts

Hmm that's strange. Maybe try connecting to 2.4Ghz for better range (5GHz for better speeds, less range)


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Timmy11
Paper Tape
Posts: 4
Registered: ‎05-21-2017
Location: AU
Views: 6,842
Message 3 of 16

Re: Yoga 720 wifi dropouts

I've tried 2.4ghz and 5ghz and same problem. It's strange that it cuts out all wifi 

dgoran
What's DOS?
Posts: 1
Registered: ‎05-21-2017
Location: US
Views: 6,830
Message 4 of 16

Re: Yoga 720 wifi dropouts

I had the same issue and after 1 day of fiddling I figured it out. It was latest Windows update so after uninstalling wifi went back to normal. 

Timmy11
Paper Tape
Posts: 4
Registered: ‎05-21-2017
Location: AU
Views: 6,778
Message 5 of 16

Re: Yoga 720 wifi dropouts

I tried uninstalling last windows updates still no luck. 

 

Really frustrating I can't do much until this is fixed.

alien2000a
Paper Tape
Posts: 11
Registered: ‎09-20-2017
Location: US
Views: 5,500
Message 6 of 16

Re: Yoga 720 wifi dropouts

 Same problem here. Occasional dropouts and not connecting back until resetting the access point. Other devices such as my mobile phone sitting next to the computer stay connected. Used to have the same problem when I purchased my Vaio SA laptop 5 years ago it was solved with later driver updates from Sony for the internal Intel wifi modem. I hope updated drivers for Windows 10 from Qualcomm is made available soon by Lenovo. Otherwise this is a real pain.

mswck
Fanfold Paper
Posts: 11
Registered: ‎04-21-2011
Location: US
Views: 5,464
Message 7 of 16

Re: Yoga 720 wifi dropouts

I have a Yoga 720 15" with an Intel dual band wireless AC 8265 card for Windows 10 64-bit.  Nothing worked (calling support will not work either, as Lenovo doesn't have this as the latest driver on their website) until I downloaded the latest wireless card package file from Intel (don't install at this point), uninstalled my wireless card from device manager, removed all temp files, ran the latest driver package.  Voila, it is back to working just fine.  Latest package as of today is:  19.70.0.5

lxchin
Paper Tape
Posts: 10
Registered: ‎09-22-2017
Location: SG
Views: 5,431
Message 8 of 16

Re: Yoga 720 wifi dropouts

manage to fix it buddy?
Crazedpuma
Paper Tape
Posts: 5
Registered: ‎10-15-2017
Location: GB
Views: 5,100
Message 9 of 16

Re: Yoga 720 wifi dropouts

I have this same problem on a Yoga 720 13. Brand new. Where were the files you deleted please? If can't resolve this I will need to return it.

Crazedpuma
Paper Tape
Posts: 5
Registered: ‎10-15-2017
Location: GB
Views: 5,071
Message 10 of 16

Re: Yoga 720 wifi dropouts

Found the guidance on removal of temp files - see here: https://communities.intel.com/thread/116008

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