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AndreaW
Paper Tape
Posts: 4
Registered: ‎04-20-2019
Location: US
Views: 966
Message 1 of 8

Yoga 730 13 Connected to WIFI, but No internet

I just purchased a Lenovo Yoga 730 13". While the connection to the internet appears stable, the internet connection frequently drops. It only re-engages after restarting wifi connection. The internet connection on my android phone, iPad and PC are all via wifi and all consistent.

 

What should I do next ?

 

MOD: Added model to title

ElvinKo
Paper Tape
Posts: 5
Registered: ‎02-27-2019
Location: US
Views: 899
Message 2 of 8

Re: Yoga 730 13 Connected to WIFI, but No internet

I had a problem that sounds similar to what you are experiencing.

 

When this connection drop happens, try running Windows Network Diagnostics. The easiest way to do this (for me at least) is to have chrome open, try to go into a webpage, and when the no internet screen with the dinosaur comes up, click Run Windows Network Diagnostics.

 

Try this, and let me know what steps occur and what it says, even if it says the issue is resolved. The issue could still persist even after running diagnostics.

 

Good Luck!

AndreaW
Paper Tape
Posts: 4
Registered: ‎04-20-2019
Location: US
Views: 850
Message 3 of 8

Re: Yoga 730 13 Connected to WIFI, but No internet

Thanks. I did try that, but to no avail. The system did reset the wifi adapter, which worked for a bit, but then the problem returned.

 

Following advice I found online, I restored the previous wifi adapter. So far, it has been up and working for an hour. We'll see if this does anything. Keeping my fingers crossed.

fortesquieu
Punch Card
Posts: 32
Registered: ‎11-03-2018
Location: CA
Views: 833
Message 4 of 8

Re: Yoga 730 13 Connected to WIFI, but No internet

The wifi module on a few Lenovo laptops, including this model is crap.

 

Look on Youtube to find how to update the wifi module on it. You can fix all these headaches by replacing it.

Locationunknown
What's DOS?
Posts: 3
Registered: ‎02-21-2015
Location: US
Views: 821
Message 5 of 8

Re: Yoga 730 13 Connected to WIFI, but No internet

I just replaced the WIFI card, bought one through Amazon. It works perfectly.

AndreaW
Paper Tape
Posts: 4
Registered: ‎04-20-2019
Location: US
Views: 817
Message 6 of 8

Re: Yoga 730 13 Connected to WIFI, but No internet

Update: the internet connection has been stable for 9 hours  and counting. Hopefully reverting to the previous version of the wifi adapter has done the trick.

 

My next question: will Windows automatically update the driver such that I'll have to go through this again? 

mroy5150
Paper Tape
Posts: 4
Registered: ‎05-07-2019
Location: US
Views: 792
Message 7 of 8

Re: Yoga 730 13 Connected to WIFI, but No internet

Since purchasing this laptop over a month ago I've been experiencing frequent wifi drops.  Ever since I installed driver 2024.0.5.103 over a week ago the wifi has become 100% stable.  You can download it at the following page:

https://support.lenovo.com/us/en/downloads/ds120181

AndreaW
Paper Tape
Posts: 4
Registered: ‎04-20-2019
Location: US
Views: 767
Message 8 of 8

Re: Yoga 730 13 Connected to WIFI, but No internet

Thanks. I'll have to make sure it isn't the same as the one I uninstalled  2 days and counting - no problems an accessing the internet 

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