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KiraLaptop
Paper Tape
Posts: 5
Registered: ‎09-30-2018
Location: PT
Views: 778
Message 1 of 8

Yoga 730 15' - Stuttering despite high FPS and Low Latency in all online games

Hi forum,

 

This has been an issue since I bought the laptop (about 2 months ago).

 

Problem:

- All online games I play (Overwatch, League of Legends, etc) consistently stutter despite having high FPS (120) and Low Ping (52ms). It feels like micro lag spikes all the time or maybe input lag.

 

What i tried:

- Updating all drivers and bios.

- Disabling the pen and touchscreen stuff.

- Optimizing Nvidia, Intel and laptop power settings.

 

Would appreciate any help even if its not a verified solution. This is frustating.

 

Thanks, Kira 

Roodit
Punch Card
Posts: 45
Registered: ‎09-10-2018
Location: US
Views: 773
Message 2 of 8

Re: Yoga 730 15' - Stuttering despite high FPS and Low Latency in all online games

What are the specs on your laptop? Specifically, the panel (guessing it's a 60hz display). I'd make sure that vsync isn't turned on in the games as well.

When games are running, is your CPU able to keep up?

You could also contact support, perhaps they have some insight.
KiraLaptop
Paper Tape
Posts: 5
Registered: ‎09-30-2018
Location: PT
Views: 769
Message 3 of 8

Re: Yoga 730 15' - Stuttering despite high FPS and Low Latency in all online games

The laptop is the IPS FHD 1920x1080 version, so yeah it is 60hz.
I always use vsync off.
I think the CPU can keep up since the problem fixes itself sometimes by restarting the game.
Social Support Agent
Social Support Agent
Posts: 1,132
Registered: ‎08-02-2018
Location: US
Views: 737
Message 4 of 8

Re: Yoga 730 15' - Stuttering despite high FPS and Low Latency in all online games

Hi KiraLaptop! Welcome to our forums community.Did it work fine before? Have you checked if there are programs or apps running on the background? Could you provide to us the exact model or specs of the Yoga 730 so we could check some details? Let us know.



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KiraLaptop
Paper Tape
Posts: 5
Registered: ‎09-30-2018
Location: PT
Views: 731
Message 5 of 8

Re: Yoga 730 15' - Stuttering despite high FPS and Low Latency in all online games

- Like i said in the 1st post the issue has been happening since i bought the laptop, only on online games.
- No programs running on background.
As far as the specs go:

Lenovo YOGA 730-15KB-473

Intel® Core™ i7-8550U
RAM 16 GB
SSD 512 GB
15,6 ''
Touch IPS FHD 1920x1080
Nvidia GeForce® GTX 1050 + Intel® UHD Graphics 620
Willmus
Paper Tape
Posts: 3
Registered: ‎02-16-2019
Location: US
Views: 547
Message 6 of 8

Re: Yoga 730 15' - Stuttering despite high FPS and Low Latency in all online games

Bump. I recently got this machine sent to me as a warranty replacement for my last machine. Last night was my first go at gaming on it, and it was unplayable on all games until I updated the BIOS. Once I updated that, I was very excited because I thought that was the end of it! I'm encouraged to see I am not the only one experiencing this. I experience the same symptoms as OP. I've only tested a few games, but this is what I've found.

 

-Games that stutter:

Company of Heroes 2

Monster Hunter World (Amazed this laptop can run it at 60, very impressed)

Tabletop Simulator

Counter-Strike: Global Offensive

 

-Games WITHOUT stutter:

Cities: Skylines

Cuphead

Rocket League

 

 

I'll be digging into this topic all weekend, so any updates I find I'll be sure to post ASAP. Have a good weekend, and fingers crossed we can get some traction on this.

 

Thanks!

Will

 

 

Willmus
Paper Tape
Posts: 3
Registered: ‎02-16-2019
Location: US
Views: 537
Message 7 of 8

Re: Yoga 730 15' - Stuttering despite high FPS and Low Latency in all online games

*edit*

 

see below

Willmus
Paper Tape
Posts: 3
Registered: ‎02-16-2019
Location: US
Views: 536
Message 8 of 8

Re: Yoga 730 15' - Stuttering despite high FPS and Low Latency in all online games

Kira!

 

This one has been quite the adventure, but I believe we're good now.

 

This issue has to do with failover between the dedicated graphics and the integrated graphics. The surefire way to fix this is to force all of your programs to use to nvidia card, but that will knaw away at your battery life; big time. I wrote a quick little guide outlining what I did. If it's confusing or if you don't understand the concept of what's going on, I'll answer any questions you have as best as I can.

 

*SOLUTION*

 

- right click on the desktop

     - select NVIDIA CONTROL PANEL

 

- select MANAGE 3D SETTINGS

     - GLOBAL SETTINGS tab

          - PREFERRED GRAPHICS PROCESSOR

               - select HIGH-PERFORMANCE NVIDIA PROCESSOR

          - POWER MANAGEMENT MODE (within the variables below preferred graphics processor)

               - select PREFER MAXIMUM PERFORMANCE if you want this puppy to soar.

                                 *OR*

               - select PREFER CONSISTENT PERFORMANCE if you want both great performance and good battery life when not gaming.

 

*The fuss with the Consistent Performance function is sometimes it doesn't know whether or not you are using the NVIDIA card or not. For example, if you start up a game with nothing else running in the background, it works flawlessly. The second you alt tab and start chrome to look something up, it switches to the intel onboard video card. Since the game is running in the background, the computer just screeches to a halt because there is no chance the onboard can handle that load, essentially leaving it crippled. If you tab back into the game while chrome is still open, IT WON'T SWITCH BACK TO THE NVIDIA CARD UNTIL YOU CLOSE CHROME. [You are allowed to custom set each program if you'd like, and I highly encourage it.]* 

     

               - Save, and finish!

 

So glad, holy smokes. I'd be very surprised if this doesn't fix it for you. Let me know, and GOD BLESS!

 

Will

primalHORSE

 

 

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