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Bård
What's DOS?
Posts: 1
Registered: ‎05-08-2019
Location: NO
Views: 249
Message 1 of 3

Yoga 730 - Hyper Drive USB-C dock - external dual monitor not found

I am trying to connect my Yoga 730 to my two external screens through a Hyper Drive USB-C docking (GN30B), and for some reason the second screen is not detected. Both the laptop and the dock is new, and I was told by the rep in the store that this works. I have also ran all updates.

 

Any assistance is highly appreciated!

Social Support Agent
Social Support Agent
Posts: 282
Registered: ‎08-02-2018
Location: US
Views: 216
Message 2 of 3

Re: Yoga 730 - Hyper Drive USB-C dock - external dual monitor not found

Hi Bård!

 

Welcome to our community forums.

 

We'd like to know, have you tried connecting the laptop directly to the external monitor via USB-Type C? If you haven't, could you try so we can isolate the issue? Also, could you try to use a different cable? Keep us posted.

 

Regards.



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SteinWill
Paper Tape
Posts: 1
Registered: ‎09-18-2019
Location: NO
Views: 121
Message 3 of 3

Re: Yoga 730 - Hyper Drive USB-C dock - external dual monitor not found

I have more or less same problem..  Hyper Drive GN30B will not play with my Yoga 900. 

Not only monitor, but non of the extensions on the GN30B. 

The Hyper Drive works on my wife's HP Laptop.  But as I paid it, it would be nice if it worked for me too Smiley Happy  

I have connected a monitor to the Yoga 900 using an USB-C - HDMI adapter, and that worked.. 

 

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