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1 Posts

03-07-2019

IL

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Yoga 730 Pen eraser stops working

2019-03-07, 9:29 AM

I've been using the lenovo yoga 730 and an Active Pen 2 for a while now.

I use it to take notes during lectures mostly.

Every now and then after my notebook automatically goes into sleep, when I turn it back on the pen eraser button stops working.

So far the solution I have used was to reset my computer, however this is ridiculously tedious since that means sometimes I have to reset my computer 3 or more times every day, so far that's been a terrible experience for me and I'd love to know if anyone else had anything like that happen as well as solutions.

 

Thanks in advance!

 

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1 Posts

03-10-2019

AU

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Re: Yoga 730 Pen eraser stops working

2019-03-10, 0:35 AM

This is also occuring with my Yoga C930, recently bought on the 26th Jan, 2019. 

 

Restarting the computer results in the pen beginning to work again 

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4 Posts

02-01-2018

DE

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Re: Yoga 730 Pen eraser stops working

2019-07-29, 10:32 AM

Same problem with my Yoga 920, the clicker button and the selector button work fine, but eraser stops working after sleep. I have two Active Pens 2 and the problem occurs with both of them.

When researching the problem i came across a thread on a Microsoft forum thread form 2016 with the same problem (https://answers.microsoft.com/en-us/surface/forum/all/surface-pro-4-pen-eraser-button-not-working-after/a5494034-4b20-41f0-a43c-8292c0870135), where the problem apparently was some driver not reconnecting/-starting after sleep mode. I can only assume, that the problem is a similar one.

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1 Posts

09-20-2019

US

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Re: Yoga 730 Pen eraser stops working

2019-09-22, 21:00 PM

By uninstalling the Lenovo Pen Driver and installing new Wacom driver fixed this issue for me. 

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1 Posts

05-17-2020

US

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Re:Yoga 730 Pen eraser stops working

2020-05-17, 9:59 AM

After 6 month of trouble i fannaly found a solution:

  1. Go to device menager
  2. Go to human interface device (HID)
  3. Disable the compatible pen HID
  4. Download those drivers: https://support.lenovo.com/us/en/downloads/ds502477 

(it shoud work with every pc, currently i'm using a x1 yoga gen 4)

5) Install them and it should work!!!

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1 Posts

08-11-2020

HU

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Re:Yoga 730 Pen eraser stops working

2020-08-11, 8:14 AM

For me this method doesn't work and the problem is still exist... (X1 Yoga 3rd)
Win 10 Pro Version: 19041

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