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02-05-2019

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Yoga 730 TouchPad not work after Windows update

2019-02-05, 11:10 AM

Hello, i have got a problem with my Yoga 730-15IKB . After Windows10 update the Touchpad not work anymore.

 

I tried to restore the drivers and update the device but I could not solve it.

Are there any drivers for the touchpad? Where can I download them? 

Many Thanks.

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3 Posts

02-06-2019

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Re: Yoga 730 TouchPad not work after Windows update

2019-02-06, 1:06 AM
I have the same problem. In the windows 10 settings it used to say mouse and touchpad. now it just says mouse. I have looked high and low for standalone drivers for the touchpad. Called support and the pretty much saild send it in for repair. I believe this is software issue not hardware.
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02-06-2019

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  • Message 3 of 26

Re: Yoga 730 TouchPad not work after Windows update

2019-02-06, 1:08 AM
I did the same procedure as you did above to fix. No luck. I even did a windows recovery. Again, no luck. Frustrated. Only had this laptop for a week.
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02-06-2019

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Re: Yoga 730 TouchPad not work after Windows update

2019-02-06, 1:58 AM

I have the exact issue after the lastest windows update. Working fine before it started updating. I did notice the same thing with the mouse and touchpad settings and now it says mouse. In my device manager I have this error in the attached. It says it's error 10. I have looked up and down to find drivers but none are listed for my model Yoga 730-15IKB. Please help

 

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6 Posts

03-19-2019

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  • Message 5 of 26

Re: Yoga 730 TouchPad not work after Windows update

2019-03-19, 3:49 AM

Hi all,

Same laptop. it must have happened after some update because the touchpad was working fine when I bought it a few months ago. Now the right click will only work sometimes (if I try over and over again) and the click and drag (when using the a scroll bar or highlighting text) hardly works at all.

You can call it a Win10 update problem and blame them, but that does not help us. If the Win10 update reconfigured the drivers that Lenovo had for the touchpad, it is Lenovo's responsibility to find out what happened and work out a fix.

This is driving me nuts!

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6 Posts

02-05-2019

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Re: Yoga 730 TouchPad not work after Windows update

2019-03-22, 1:42 AM

I had the same problem and fixed it!  Went to device manager and then keyboards.  There was a duplicate keyboard with an error icon. I uninstalled that keyboard, restarted the laptop and Wah-Lah!

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6 Posts

02-05-2019

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  • Message 7 of 26

Re: Yoga 730 TouchPad not work after Windows update

2019-03-22, 1:42 AM

I had the same problem and fixed it!  Went to device manager and then keyboards.  There was a duplicate keyboard with an error icon. I uninstalled that keyboard, restarted the laptop and Wah-Lah!

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6 Posts

02-05-2019

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  • Message 8 of 26

Re: Yoga 730 TouchPad not work after Windows update

2019-03-22, 1:43 AM

Yep yep. I had the same problem, tried seemingly everything, and finally fixed it!  Went to device manager and then keyboards.  There was a duplicate keyboard with an error icon. I uninstalled that keyboard, restarted the laptop and Wah-Lah!

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2 Posts

02-06-2019

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  • Message 9 of 26

Re: Yoga 730 TouchPad not work after Windows update

2019-03-22, 2:01 AM
Look at that it did work!! One thing is to make sure you check the checkbox that says to delete the drivers software too. First time I did it, it kept reinstalling the problem prone "keyboard" after I restarted the laptop. Thanks for the help Gambit007!!!
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02-05-2019

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  • Message 10 of 26

Re: Yoga 730 TouchPad not work after Windows update

2019-03-22, 2:40 AM

I'm glad it worked! I had this problem a few weeks ago and finally decided to go back and try and find the message boards with other people having no luck... Yay my good internet deed for the day is done! ?

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