08-24-2018 09:57 AM
My Yoga 900 has suddenly stopped turning on.
The keyboard lights, screen, and charging indicator do not light up at all. I have tried turning it on while the charger is both plugged in and unplugged. I have also tried the same with the battery removed.
One indication I have that there is a current running through the laptop is through connecting my phone to the USB port right under the charging port. My phone charges while the charger is plugged in.
I would appreciate any sort of help on this.
08-24-2018 11:39 AM
Welcome to the Community Forums.
You may try going through the "power system checkout" guide here in the hardware manual (page 21-22) ensuring that the charger is providing enough power specially if you have a known good charger working.
Absence of the power indicator light may indicate board failure so it would be better to have it checked internally in any computer service center else to call in technical support for in-warranty service.
Update us how it goes for you.
08-24-2018 12:34 PM
08-24-2018 01:29 PM
Can you try using the Novo button while it is turned off?
If the same issue then I suggest calling in technical support for in warranty repair.
We know that power is charging the battery up but continuing power on self test (for motherboard integrity) is not pushing through. This No POST status needs to be checked internally.