02-14-2019 03:03 AM - edited 02-14-2019 03:13 AM
I'm in dire need of help. I have a Yoga 900-13isk that is running Windows 10 and it will not let me get into the boot or BIOS screen so I can repair or reset my failed Windows 10 rest.
This occured the other day when I tried to complete a Windows 10 reset and it failed halfway through - it just hung on a black screen. After waiting a few hours, I turned the computer on and off. Now the computer takes a long time and when it boots it tells me that 'Desktop' is unavailable in 'black windows'. The start menu doesn't work either. I can't even run 'setup.exe' on the Windows 10 boot usb drive I have created when I use Windows key + R. Essentially booting up in Windows is useless as I get errors when I try to run things.
As a result I have tried to boot with the Windows boot drive (that I created on another windows 10 computer) however it won't work. I understand I need to the change the boot order so I have tried to get into the BIOS or boot options the following ways:
When I try the above nothing happens, the computer just shows a black screen and doesn't do anything. It will just stay like this indefinately. I've tried the above and different combinations of 'F' keys 10+ times and the computer either boots in black Windows or just hangs on the black screen.
Can someone please help?
Thank you in advance.