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NMB900
Paper Tape
Posts: 1
Registered: ‎04-10-2017
Location: US
Views: 6,837
Message 1 of 6

Yoga 900 Battery Dead, Won't Charge

When I turned my laptop (Yoga 900) on this morning the battery was at about 10% so I plugged it in. When I did, I noticed that the battery wasn't charging and I kept getting a message that the USB drive wasn't recognized. I couldn't trouble shoot fast enough before the battery died. Now the battery is dead and it's not charging. Help!

Sr Support Specialist
Posts: 8,164
Registered: ‎11-30-2015
Location: PH
Views: 6,664
Message 2 of 6

Re: Yoga 900 Battery Dead, Won't Charge

Hi NMB900 , 

 

Welcome to the Community Forums.

 

Would this be for a Yoga 900-13ISK Laptop ?

 

You could follow the Power Checkout guide (page 21-22) from the hardware manual .

Plug in the ac charger on the ac port (item 1 page 8) while it is off and observe the battery indicator .

Have it connected for 1-2 hours and see if there are changes on the battery led status (page 28) . 

It should progress from blinking amber to blinkin white to solid white.

 

If there are no battery indicator (off) , it would be best to call in technical support for needed service.

 

Update us how it goes.

 

Regards



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nj671
Paper Tape
Posts: 2
Registered: ‎05-23-2017
Location: US
Views: 6,499
Message 3 of 6

Re: Yoga 900 Battery Dead, Won't Charge

Any chance you were able to solve this issue? I'm having exactly this problem.

justcruzinthru
Paper Tape
Posts: 6
Registered: ‎09-11-2017
Location: US
Views: 5,790
Message 4 of 6

Re: Yoga 900 Battery Dead, Won't Charge

I've had power charging issues since I bought my Yoga 900-13ISK. I seem to have no control over when it elects to charge and when it does not. I've seen many threads posted about this same issue.

I am not receiving a message saying that the USB is not reconnized and my other USB ports are working just fine (this time.)

What is the root cause of this and can it be repaired or am I just SOL on my $1000 laptop?
markp4195
What's DOS?
Posts: 1
Registered: ‎11-21-2018
Location: US
Views: 1,319
Message 5 of 6

Re: Yoga 900 Battery Dead, Won't Charge

I realize this is a very late reply. I had the same issue. Unfortunately I had to remove the back unplug the battery. Plug the battery back in and have had no issues since.

justcruzinthru
Paper Tape
Posts: 6
Registered: ‎09-11-2017
Location: US
Views: 1,311
Message 6 of 6

Re: Yoga 900 Battery Dead, Won't Charge

Make sure all your data is backed up/ cloud hosted all the time. Within a week or so of my Dec '17 post, the laptop battery died for good and support told me it was the motherboard so the laptop was a bust. Still trying to get data off because they used a unique drive in these laptops that no one seems to be able to access (including Geek Squad at Best Buy US,, Micro Center in Minneapolis, and a local tech shop in my neighborhood).  Owned the equipment less than a year. 

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