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Farmershawn
Fanfold Paper
Posts: 8
Location: Singapore
Views: 12,437
Message 1 of 22

Yoga 900 No sound

Got this last weekend. all was working until i installed Win 10 updates. Now the speakers don't work although the audio meter is jumping

 

any advice? thank you

Support Specialist
Posts: 2,349
Location: IN
Views: 12,350
Message 2 of 22

Re: Yoga 900 No sound

Hi Farmershawn,

 

Welcome to the Forums  

 

As per the query we understood that you are facing issue with the no sound in your Lenovo yoga 900 notebook.

 

Try to reinstall the audio driver and check for the issue.

 

Click here for audio driver windows 10.

 

Let us know the result.

 

Best regards,         

 

Ashwin.S

 



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Farmershawn
Fanfold Paper
Posts: 8
Location: Singapore
Views: 12,339
Message 3 of 22

Re: Yoga 900 No sound

thank you for your assistance Ashwin. unfortunately it still isn't working Smiley Sad

 

headphones plugged into the jack does not work either

Farmershawn
Fanfold Paper
Posts: 8
Location: Singapore
Views: 12,312
Message 4 of 22

Re: Yoga 900 No sound

it is finally working after the last windows update

brunoribeiro
What's DOS?
Posts: 2
Location: houston
Views: 12,234
Message 5 of 22

Re: Yoga 900 No sound

Hi,

 

I did the sound driver reinstall, windows10 update and no sound at all.

Do you have anything else to do to put sound working???

or should I send it back to the shop?

Regards,

Support Specialist
Posts: 2,349
Location: IN
Views: 12,205
Message 6 of 22

Re: Yoga 900 No sound

Hi Brunoribeiro,

 

Welcome to the Forums,

 

Connect an external speaker or headphone and check for the sound. Also right click on the speaker icon in the task bar select playback devices check if the speakers’ option is visible, if yes select the speaker option and make is as default and check.

 

Also try with different media players and check if there are any sound from the speaker.

 

Let us know the result.

 

Best regards,         

 

Ashwin.S



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brunoribeiro
What's DOS?
Posts: 2
Location: houston
Views: 12,176
Message 7 of 22

Re: Yoga 900 No sound

Hi Ashwin,

 

I did what you sugest but no success.

What should I do now?

Thanks in advance

booquasius
What's DOS?
Posts: 1
Location: Wisconsin
Views: 12,105
Message 8 of 22

Re: Yoga 900 No sound

My daughter just recieved the Yoga 900 for Christmas - we too are not getting any sound to come out.  Worked for a bit in the beginning and now nothing.  Sound reader is showing moving bars,  but nothing coming out of the speakers - - or headphones.  At this point I wish we had gone with the Apple Mac Book, but daughter really liked the touchscreen.   This is my first experiece with a Lenova product - seemed great in the store.  It is extremely disappointing that the actual user experience is so poor as Lenova seemed so much better than Apple.

schaffen
Paper Tape
Posts: 7
Location: usa
Views: 12,012
Message 9 of 22

Re: Yoga 900 No sound

Yoga 900 same issue. Last week, when I tried to use Cortana, no sound issue occured. I contacted to Microsoft and the teachnitian reinstall drivers and fixed it withn 30min.

Today, after Window 10 updated, suddenly no sound again. I didn't do anything. A MS technitian  failed to fix it. She told me that I need compatible driver to WIndow 10. I tried all that  Ashwin told but they all didn't work. I feel this problem will not be solved until whether sound card driver updated or Win 10  updated again. Do you have any idea, the sound card will be updated?  

schaffen
Paper Tape
Posts: 7
Location: usa
Views: 11,991
Message 10 of 22

Re: Yoga 900 No sound

I've just fixed this issue in my yoga 900. I went to Drive d: where Lenove saved all drivers and installed audio driver. D-->Driver--> audio--> setup.exe (you can see it after scroll down). Usually sound issue is hardware (bad sound card / connecting) or software (sound card drive) issue. The driver in lenovo webpage didn'tt work.  I downloaded it and installed it, it didn' work at all. The driver in my yoga 900 hard drive D worked.  After I installed it, I can see "Dolby audio" icon on the desktop page and sound is back to normal.  I found it because I realized the Dolby icon on my desktop page is disappeared when sound was gone. I followed one person's direction to set up Dolby from lenovo community. If you cannot see any "dolby audio" icon, try install audio driver in your hard drive D.  I hope this way also works for yours.

 

PS: I restted all my laptop before I performed that process but I am not sure it resetting is necessary process here. I reste my laptop because I accidently let a scammer, disguising Microsoft Severive, remote my laptop. The desrie to fix that sound issue led me to call a wrong number. ;; anyway, I am not sure the reset is coherent to solve this issue but I explain my all process and status.   

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