12-08-2017 10:23 AM - edited 12-08-2017 10:35 AM
Yesterday, my laptop suddenly shut up. After that, the battery can not be charged in. The power signal always blink red and the power icon always show 0% available and charged in... Does anyone have any idea about how to fix it?
01-29-2018 07:35 AM
Thanks for using the Lenovo forums.
Were there any issues before this happened?
Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.
(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal
Otherwise, perhaps a different charger may be able to help and charge.
Hope this helps, let us know how you get on.
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