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Paper Tape
Posts: 1
Registered: ‎11-12-2016
Location: US
Views: 200
Message 1 of 1

Yoga 900 USB Type-C Connected to HDMI Disables Mouse in Citrix Receiver

I fought this problem all day and I think I have it narrowed down.


System is Lenovo Yoga 900 i7 with Windows 10 with all latest updates.


Application is Citrix Receiver 4.5.


When using Quickbooks with the Citrix Receiver, mouse clicks are disabled/not recognized.  All keyboard inputs still work, the mouse arrow tracks correctly, but mouse clicks seem to be ignored.  This behavior occurs when booting to dual monitor setup with HDMI adapter in the USB Type-C port; booting to single monitor (Yoga), then plugging the HDMIR adapter in the USB Type-C port.  The only resolution is to boot to single monitor (Yoga) and work in single monitor mode exclusively.  I am using the USB Type-C to HDMI adaptor purchased from Lenovo.  This occurs with the Yoga trackpad AND occurs with my USB wireless mouse.


Also note with native Windows applications, the mouse works fine with both  monitors connected and active.


I really bought the HDMI adaptor to use two monitor with the Citrix Receiver.  I have tried to Google this problem, but I'm unable to find a Citrix Receiver support site/forum that would be appropriate for this question.


Any advice appreciated.

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