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wotvdot
Paper Tape
Posts: 1
Registered: ‎12-14-2018
Location: US
Views: 190
Message 1 of 2

Yoga 900 abrupt shutdown during boot

I have a Yoga 900-13ISK (built Oct 15) that abruptly powers off within a couple of seconds after powering on.  When attempting to boot normally the Levono banner comes up and there is a message saying "Preparing Automatic Repair" just prior to power off.  If I use the Novo button, I get to the menu screen and then it powers off.  It will not stay on long enough to get to the BIOS menu.  Power indicator and battery LEDs seem work normally - battery is charged.  Doesn't matter if power cable is plugged in or not.  I found a video that shows the issue that somone else posted.  https://www.youtube.com/watch?v=4IsfofE4dBc&feature=youtu.be

 

I tried off and on for an hour to get the laptop to start unsuccesfully.  I then shook it and tapped on the case, tried again, and it started.  I don't recall all the messages, but it went through some sort of repair and then looked like it was trying to a Windows update, which it told me failed and it was restoring the original configuration.  

 

Anybody know what happened here, I am trying to figure out if there is a repair I should go after?  The behavior and shaking it "fix" implies a hardware problem.  I'm well out of warranty and don't mind taking it apaart if there is something I can see to verify or repair.  Is the Windows update just a coincidence?  The video I found is a year and a half old, so likely not the same Windows update for that guy.  Thanks.

 

 

Retired Support Specialist
Posts: 402
Registered: ‎08-02-2018
Location: US
Views: 142
Message 2 of 2

Re: Yoga 900 abrupt shutdown during boot

Hi wotvdot!

 

Welcome to the Community Forums. 

 

Have you sent in to a repair center to fix it? Based on your description, there could be some loose cables inside related to power that caused your laptop to turn off automatically. If you haven't sent it in to a repair center, we advise you to do so. 

 

Regards,

 

 



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