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jg100
What's DOS?
Posts: 1
Registered: ‎12-03-2016
Location: US
Views: 141
Message 1 of 2

Yoga 900 damaged screen

I bought this computer only a week ago... Now whenever I press hard on the touchscreen, the screen goes black momentarily... In addition, whenever I tilt the screen, this also happens. Is this a graphics issue or a hardware issue?
Guru
Posts: 2,234
Registered: ‎04-17-2014
Location: US
Views: 98
Message 2 of 2

Re: Yoga 900 damaged screen

At this point, it can be both. I suggest first reinstalling the Intel video driver. If that doesn't work, it could be the display cable through the hinge that's defective. 

Display driver: http://support.lenovo.com/us/en/products/Laptops-and-netbooks/Yoga-Series/yoga-900-13isk/downloads/D...

 

If that doesn't work, contact support via chat or phone: http://support.lenovo.com/us/en/products/Laptops-and-netbooks/Yoga-Series/yoga-900-13isk?tabName=Con...

 

Since it's only a week old, your retailer should be able to replace it for you. 


Regards,
Eric Xu

I'm a Lenovo forums advocate and brand advocate (Lenovo INsider). I'm a volunteer; I don't work for Lenovo.

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