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a_cb525
What's DOS?
Posts: 1
Location: US
Views: 386
Message 1 of 3

Yoga 900 headphone jack not recognizing headphones when plugged in

I have a Yoga 900 laptop. I have had it for less than a year and up to this point it has worked well. It no longer recognizes my headphones when I plug them into the headphone jack. When I have headphones plugged in, the sound still comes from the speakers. When I right click on the speaker icon and choose playback devices, it only have my speakers listed.

 I have used three different types of headphones, updated the drivers, and rebooted the computer numerous times. I have searched for hours online to figure out this problem, but have had no luck.

Support Specialist
Posts: 180
Location: GB
Views: 331
Message 2 of 3

Re: Yoga 900 headphone jack not recognizing headphones when plugged in

Hello a_cb525

 

Welcome to the Lenovo forums

 

Looking at all the you have already done it seems there may be a hardware issue with the port itself. Best be for this is to have the unit assessed by lenovo themselves. To do this you will need to call your local support line number and advise them what you have already tried and ask for an assessment of the unit.

 

This is the link to the phone list where you can find these numbers

 

 

Hope this help you and let us know how you get on

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Retired Support Specialist
Posts: 3,772
Location: IN
Views: 318
Message 3 of 3

Re: Yoga 900 headphone jack not recognizing headphones when plugged in

There is usually a hardware switch in the socket, which is engaged when you put the plug in. Seems like it might be mechanically broken.

 

Update us how it goes.

 

 

 

 

Regards,

 

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