04-10-2019 06:02 AM
Hi! I have really stupid situation. I have returned my laptop to lenovo dealer three times. 1. replaced Touchpad and WiFi adapter. 2. Motherboard & Wifi antenna. 3. Service dealer said that it is all correct and need reinsatll windows OS. But I have 7 days remaining warranty, thats why they canceled repair. Problem is same: KERNEL POWER 41 critical error. As I know it is motherboard defect. It causes laptop shutting down! I happens ~ in month.
What can I do? can my laptop pich up for repair/replace/refund from main Europe dealer?
Laptop bought in Germany. Im from Latvia. both are EU countries.
Also I have bought extra 2 year warranty which also not activated ( very disappointed with Yoga 900s laptop.