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86DL
What's DOS?
Posts: 1
Registered: ‎05-08-2019
Location: GB
Views: 70
Message 1 of 2

Yoga 900s not charging when or or off

Help! My Lenovo 900s has worked perfectly until today (I have had it for a little more than a year) and now it has stopped charging. It does not charge when it is on or off. No lights come up on the laptop when I plug in the charger. 

I checked the battery status and ran the troubleshooter and a scan before turning it off and everything looked fine. 

What could it be? Is it likely to be the charger? Or a more serious problem? 

 

Any advice would be much appreciated!

 

DL

Social Support Agent
Social Support Agent
Posts: 295
Registered: ‎08-01-2018
Location: PH
Views: 34
Message 2 of 2

Re: Yoga 900s not charging when or or off

Hi 86DL! 

 

Welcome to the community forums. 

 

From your issue description. It looks like your laptop's charger is defective. I assume that testing a different charger is not available but that is the best way to know if the charger is the one that needs to be replaced. 

 

This article can help you with ordering a replacement part: https://support.lenovo.com/gb/en/solutions/ht036683

 

 

Regards,

Matt_lenovo



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