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edwardww
What's DOS?
Posts: 2
Registered: ‎05-08-2017
Location: KE
Views: 3,672
Message 1 of 9

Yoga 910-13IKB Laptop Gets Extremely Hot

Hi,

 

Yoga 910-13IKB Laptop doesnt seem to be a laptop. It gets too hot to place on the lap.

Area next to the function keys gets very hot even after BIOS upgrade.

This is such a disappointment.

Sr Support Specialist
Posts: 8,344
Registered: ‎11-30-2015
Location: PH
Views: 3,632
Message 2 of 9

Re: Yoga 910-13IKB Laptop Gets Extremely Hot

Hi edwardww , 

 

Welcome to the Community Forums. 

 

As discussed , with the latest BIOS Version 2JCN35WW changing to quiet  mode in the configuration tab , save and exit and proceed with updating WLAN driver, v. 12.0.0.278. It can be downloaded here http://support.lenovo.com/us/en/downloads/DS119197.

 

If this does not change the fan behavior, try uninstalling the Qualcomm Atheros WLAN Installer, then reinstalling the driver. The Qualcomm Atheros WLAN Installer can be found in Settings -> Apps -> Qualcomm Atheros WLAN Installer. Select it and then right-click to open a menu. Select Remove It. Restart the system

 

If same issue specially on the previous indicated location as hot spot , call in technical support for recommended option .

 

Regards



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edwardww
What's DOS?
Posts: 2
Registered: ‎05-08-2017
Location: KE
Views: 3,611
Message 3 of 9

Re: Yoga 910-13IKB Laptop Gets Extremely Hot

The WiFi driver upgrade seems to have helped.
Not sure why it was not being upgraded by the Lenovo System Update application.
talI85
What's DOS?
Posts: 2
Registered: ‎07-14-2018
Location: IL
Views: 1,415
Message 4 of 9

Re: Yoga 910-13IKB Laptop Gets Extremely Hot

I've tryed your solution yet my computer is still really hot. 

it's getting to a point that it's to hot to work on. 

Community Moderator
Community Moderator
Posts: 1,307
Registered: ‎12-13-2016
Location: US
Views: 1,410
Message 5 of 9

Re: Yoga 910-13IKB Laptop Gets Extremely Hot

Which BIOS version are you on?

 

I never have mine plugged in if it needs to be on my lap. All of the super-thin laptops get too warm when being used on AC, IMHO. That's the trade-off for super-thin and 45-watt chargers. If I'm going to use on my lap while charging, I put a laptop cooler underneath. 

 

If you're really concerned, there are programs that'll let you monitor the temperature to make sure everything is within specs. 


____________________________________
I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.
talI85
What's DOS?
Posts: 2
Registered: ‎07-14-2018
Location: IL
Views: 1,406
Message 6 of 9

Re: Yoga 910-13IKB Laptop Gets Extremely Hot

My BIOS virsion is 2JCN39WW.

I'm using my comuter now, it's unpluged and nothing two havy is runing, and yet it is hery hot. I perffered to have the fan noise then to have my computer over heat like this....

Community Moderator
Community Moderator
Posts: 1,307
Registered: ‎12-13-2016
Location: US
Views: 1,399
Message 7 of 9

Re: Yoga 910-13IKB Laptop Gets Extremely Hot

Shut down the computer. Use the NOVO button to launch into BIOS and disable Quiet Mode.

 

Also make sure nothing's stuck consuming resources. Launch Task Manager and look for anything that's hogging the CPU. Especially if you never fixed the Qualcomm WLAN Installer hang.  And especially Virus scanners. Depending on the one you have and how it's set, it could be doing a full system scan at startup, causing things to get really warm. 


____________________________________
I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.
Afrost78
Paper Tape
Posts: 3
Registered: ‎10-11-2018
Location: US
Views: 758
Message 8 of 9

Re: Yoga 910-13IKB Laptop Gets Extremely Hot

How can I fix anything???  I got to open the BIOS update and it tells me my ROM is the same version as BIOS and won't open.  No fix for this anywhere that I can see.

I can't even find the Qualcomm WLAN where I've been directed in other posts here. 

Nothing is hogging the CPU per task manaager.

My computer is super hot and that's sitting in sleep mode all day.

My wifi is intermittent and I beleive this BIOS issue is the culprit but am unable to do anything about it.

I guess my option is to remove my hard drive, put it in the shooting pile and go buy a Dell.

Also what the heck is a NOVO button?  I was taught in college that you should avoid using initials when speaking to an audience that you aren't sure of their "inside" level of knowledge.  Now I've been working with and on computer, building them for years, and have not heard of the NOVO button.

Community Moderator
Community Moderator
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Location: US
Views: 748
Message 9 of 9

Re: Yoga 910-13IKB Laptop Gets Extremely Hot

I wouldn't call it "inside" terminology as it's right there in your user manual. The little button you may need a paperclip to access is the NOVO button. It has a reverse arrow like a reset button might.  With the computer shut down, press it. It should boot giving a little window that'll allow you to access the BIOS settings. 


____________________________________
I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.

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