08-19-2017 01:22 PM
Purchased new from Best buy in May 2017. All has worked perfectly until now. Left my computer for a while while it did some Win10 updates and come back and the Lenovo splash screen is on the screen. Will not go past that. I can shut it down by holding the power button but when restated the keyboard lights up and the splash screen comes up and that is it.
I have tried pushing the little recovery button while the laptop was off and it does the same thing as the power button and sticks at the splash screen. $1800 door stop!!!
Anyone got any suggestions
08-19-2017 03:12 PM
I have the same problem, but only when I try to wake up from hibernation. Pressing Ctrl+Alt+Del get's me that screen, then pressing the power button turns it off and then a second press of the power turns it back on and it boots but really slow, after that, it's fine. Also since the Creators update or whatever it was called.