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83 Posts

09-07-2008

US

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Yoga 910-13IKB stuck at Lenovo splash screen after Win10 update

2017-08-19, 20:22 PM

Purchased new from Best buy in May 2017.  All has worked perfectly until now.  Left my computer for a while while it did some Win10 updates and come back and the Lenovo splash screen is on the screen.  Will not go past that.  I can shut it down by holding the power button but when restated the keyboard lights up and the splash screen comes up and that is it.

 

I have tried pushing the little recovery button while the laptop was off and it does the same thing as the power button and sticks at the splash screen.  $1800 door stop!!!

 

Anyone got any suggestions

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1 Posts

08-19-2017

US

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Re: Yoga 910-13IKB stuck at Lenovo splash screen after Win10 update

2017-08-19, 22:12 PM

I have the same problem, but only when I try to wake up from hibernation. Pressing Ctrl+Alt+Del get's me that screen, then pressing the power button turns it off and then a second press of the power turns it back on and it boots but really slow, after that, it's fine. Also since the Creators update or whatever it was called.

 

Ira

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2 Posts

07-13-2017

AE

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Re: Yoga 910-13IKB stuck at Lenovo splash screen after Win10 update

2017-08-25, 8:55 AM

downgrade to win 10 version num 1607 

try to contact microsoft live chat and tell them that u want to downgrade

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