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greggebhardt
Serial Port
Posts: 83
Registered: ‎09-07-2008
Location: US
Views: 572
Message 1 of 3

Yoga 910-13IKB stuck at Lenovo splash screen after Win10 update

Purchased new from Best buy in May 2017.  All has worked perfectly until now.  Left my computer for a while while it did some Win10 updates and come back and the Lenovo splash screen is on the screen.  Will not go past that.  I can shut it down by holding the power button but when restated the keyboard lights up and the splash screen comes up and that is it.

 

I have tried pushing the little recovery button while the laptop was off and it does the same thing as the power button and sticks at the splash screen.  $1800 door stop!!!

 

Anyone got any suggestions

Extrasensory
What's DOS?
Posts: 1
Registered: ‎08-19-2017
Location: US
Views: 543
Message 2 of 3

Re: Yoga 910-13IKB stuck at Lenovo splash screen after Win10 update

I have the same problem, but only when I try to wake up from hibernation. Pressing Ctrl+Alt+Del get's me that screen, then pressing the power button turns it off and then a second press of the power turns it back on and it boots but really slow, after that, it's fine. Also since the Creators update or whatever it was called.

 

Ira

Adel77
Paper Tape
Posts: 2
Registered: ‎07-12-2017
Location: AE
Views: 483
Message 3 of 3

Re: Yoga 910-13IKB stuck at Lenovo splash screen after Win10 update

downgrade to win 10 version num 1607 

try to contact microsoft live chat and tell them that u want to downgrade

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