03-31-2017 02:47 AM
Hi, I have a yoga 910 i5, 8gb ram and 512 ssd, I love it but there is an annoynig problem regarding the laptop. It just sometimes freezes for 2-3s, sometimes all of it, sometimes just chrome. I also had some problems oppening a office document. I double click on the docx or xlxs then I am able to do things in the pc but it opens after several seconds...
Same with Chrome, sometimes freezes and I can use the rest of the pc, sometimes just hangs...
I took a look in task manager and there is nothing consumming many computing resources, I also performed all lenovo hardware scans but none of them found any errors, so the hard should be fine.
I really hope for a solution, changing the laptop will make me looose so much time with programms and data movement.
Can I do something or I should just return it?
Solved! Go to Solution.
03-31-2017 10:28 AM
Hi ppstefan ,
Welcome to the Community Forums.
Check back on BIOS If the problem usally happens on tablet mode then disabling DPTF in BIOS (FN +F2 or via Novo button).
Observe a step at a time and see what helps it best.
04-02-2017 09:40 PM
Bro, Make sure you don't update the latest bios: Software name 2JCN36WW
This update will remove DPTF enabled/disabled option, and will make DPTF always enabled.
Sometimes, enable DPTF will make your laptop freezes.
04-06-2017 02:47 PM
I have the same kind of problem - random freezes - and also use Chrome. I've disabled hardware acceleration and hope it will fix these problems. It's the only problem I've encountered in an otherwise flawless experience with the 910.
Will come back if the problem persists but will otherwise assume this fixes it. Thanks.
02-25-2018 05:44 AM
03-22-2018 12:35 PM
Hi. I changed the Chrome setting you referenced but am still having widespread freezing with Word, Outlook, Chrome, and normal functions like pulling up the settings tab. If I try control+alt+delete, sometimes it will register and other times it doesn't even recognize the command. Thoughts? Suggestions?
03-29-2018 06:56 AM
and how about opening ms office docs speed? did you solve that problem also? because it is really possible to drink a cup of tea while it's opening...
That might depend on the location of your document and the software you're using. I have Office 2013 installed and documents that are stored ON the 910 open right up. Documents stored on my network (which is most of them) take much longer as the computer hosting them has to wake up and spin up the drives they're stored on. I'm debating moving those documents from my office computer to a solid-state drive attached to my router. Should speed things up a bit, I'd think.
If you're using Office 365, you might want to see THIS thread.
03-29-2018 07:27 AM - edited 03-29-2018 07:32 AM
no, sure i am talking about local files on ssd. it is so strange on ssd and core i7...
and yes, running office 365... looked for your link, thatnk you very much. Will try if my wife (it is her laptop) will tell me that earlier she did not have that issue