06-05-2018 05:07 PM - edited 06-05-2018 05:08 PM
Not long ago I was not having any issues playing games (the less graphics-intensive games) or watching videos via iTunes on my Yoga 910. However, that changed at some point. When I start a movie in iTunes, all I see is the desktop and a cursor that doesn't repaint. I can hear the sound playing in the background but no video. I have switched it to run in windowed mode and I just get a section of the desktop that doesn't ever paint.
If I click on one of the Origin games like Command and Conquer or Plants vs. Zombies, it resizes to the corect size for the game but the game never starts. After a few seconds I'm back on the normal-resolution desktop again.
I can play videos through VLC so it is only some types of full-screen graphics that are broken.
I'm sure this is a video driver, etc. issue, however, I'm running the latest available for my laptop. I'm currently running Windows 10 Home, version 1803, which I believe is the 2018 Spring Creator's Update. I'm unsure if that is what broke my graphics or if it is something else.
Any idea what is wrong?
Solved! Go to Solution.
06-09-2018 12:38 PM
06-09-2018 01:22 PM
I was able to fix the issue myself. To do so I had to download the latest Intel Graphics 620 driver from Intel's website and bypass all of the warnings that the driver is not certified for my device. This required me to download the zip file from the following site, extract it to a folder, and follow the instructions in the readme for installing via disk. If you run the automated install it will tell you the driver is unsupported and exit immediately, so you have to do the manual install.
Once I installed that driver and launched iTunes, I was able to watch Black Panther via iTunes and run Plants vs. Zombies, so problem appears fixed.