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12 Posts

01-14-2017

AE

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Yoga 910 Microphone Not Working

2017-01-16, 16:17 PM

I cannot get sound recording to work on my new 910. I've tried removing all drivers and installing the latest drivers but the problem is the same. I just get noise rather than a recording. It means I can't use Skype or any other application that needs to use the microphone. I've run out of things to try. It does work when I connect an external headset via USB so it just seems to the internal device that doesn't work. Would appreciate any suggestions. 

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12 Posts

01-14-2017

AE

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Re: Yoga 910 Microphone Not Working

2017-01-18, 9:07 AM
Is there any update on this. If there is no fix I will need to return it as I need it to work. Thanks
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917 Posts

07-05-2016

GB

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Re: Yoga 910 Microphone Not Working

2017-01-18, 15:51 PM

wrote:

I cannot get sound recording to work on my new 910. I've tried removing all drivers and installing the latest drivers but the problem is the same. I just get noise rather than a recording. It means I can't use Skype or any other application that needs to use the microphone. I've run out of things to try. It does work when I connect an external headset via USB so it just seems to the internal device that doesn't work. Would appreciate any suggestions. 


Hi marcuscent,

 

I think you may have a faulty unit. I had this issue on one and the driver from the Lenovo Support Site fixed it.

 

Hope this help you and let us know how you get on


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12 Posts

01-14-2017

AE

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  • Posts: 12
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Re: Yoga 910 Microphone Not Working

2017-01-18, 16:05 PM

Thanks. I tried the latest driver and it still does not work. I bought the unit in the US but I am based in the UAE. Do I just call Lenovo here and ask them to look at it? They don't seem to have this model in the shops here yet. 

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12 Posts

01-14-2017

AE

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  • Posts: 12
  • Registered: ‎01-14-2017
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  • Views: 146
  • Message 5 of 5

Re: Yoga 910 Microphone Not Working

2017-01-24, 15:29 PM

I thought I had fixed this with a new driver direct from Realtek but that doesn't seem to have worked. I was able to record clearly with Windows Voice Recorder but the sound was still dreadful in Skype. It works correctly when I plug in a USD headset but the internal microphone is unusable. Has anyone else had this problem?

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