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03-19-2020

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Yoga 910 Not charging when in use

2020-03-19, 5:34 AM

Hi. I have this Yoga 910 which works very well until a while ago when I cannot charge it when the computer is on and connected to the charger. If i were to switch it off and leave it to charge,  it charges well. Any idea what had happened and how to solve this problem.

 

Thank you

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03-22-2020

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Re:Yoga 910 Not charging when in use

2020-03-22, 20:06 PM
I have this same problem. Does the battery indicator only show up when you turn it off/sleep/hibernate? I noticed that it takes a little longer to charge the laptop when off. But works perfect once full charge or even partial charge. But once the battery gets to amber light, <20% it takes about a day to charge. I have replaced my USC-C port and ribbon which most said it’s a hardware issue and could be that but the problem persists.
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08-19-2015

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Re:Yoga 910 Not charging when in use

2020-03-22, 20:30 PM

I have this issue with my Yoga C740 occasionally. I made sure that conservation mode was disabled under battery settings in Lenovo Vantage and tried uninstalling/reinstalling both the battery and AC adapter in Device Manager. I'm not sure exactly what the fix is as mine only has problems charging sporadically.

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07-09-2019

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Re:Yoga 910 Not charging when in use

2020-06-26, 5:12 AM
Same issue. Its begun only charging if I plug weaker amp adapters into it.
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12-13-2016

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Re:Yoga 910 Not charging when in use

2020-06-26, 12:58 PM

@ Psboconnell wrote:
 

Same issue. Its begun only charging if I plug weaker amp adapters into it.

 

Welcome to the Community.

 

The 910's charging circuitry is a bit different from later USB-C charging laptops. I'd first suspect the charger. If you can get another OEM AC Adapter, try that. A lot of 3rd-party USB-C adapters either won't work with the 910 or fall back to 5v. Phone chargers are the same. The 910 needs 19-20v and 2.2 amps or better. Even an adapter with those specs might not work with the 910. Of the USB-C AC adapters I have, only the one it came with and the one that came with my 920 will charge it. The others will charge the 920 and C930, but not the 910.

 

Doc


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