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Shaliz
Paper Tape
Posts: 7
Registered: ‎06-07-2017
Location: US
Views: 584
Message 1 of 10

Yoga 910 Screen Resolution Degraded and screen fonts fading

I bought my Yoga 910 with 4K resolution, Windows 10 and 16 GB/550 GB configuration in February 2017. I am facing following issues since last few days: 

 

  1. Screen resoltion is faded and appears like old days 800 pixels resolution rather than 4K, eventhough settings are all OK.
  2. Screen fonts appears to be fading...
  3. Screen acts like a "see through" occasionally...Meaning you can see an open app (like e-mail) and it surfaces on the screen.

Contacted Lenovo support and guy was completely clueless. He loaded "Hardware" check utility from Lenovo on my machine and had asked me to run and he will call you back to me in two hours! He never called. In the meantime hardware check did not detect any issues! 

Any suggestions??? 

 

Guru
Posts: 9,598
Registered: ‎12-26-2009
Location: CA
Views: 571
Message 2 of 10

Re: Yoga 910 Screen Resolution Degraded and screen fonts fading

Can you provide a screenshot or a picture of the symptoms?

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
Shaliz
Paper Tape
Posts: 7
Registered: ‎06-07-2017
Location: US
Views: 563
Message 3 of 10

Re: Yoga 910 Screen Resolution Degraded and screen fonts fading

Screen shot may not tell you the whole story. Still here it is. A.jpg

Shaliz
Paper Tape
Posts: 7
Registered: ‎06-07-2017
Location: US
Views: 546
Message 4 of 10

Re: Yoga 910 Screen Resolution Degraded and screen fonts fading

Here is another screenshot. Screenshot1.png

Shaliz
Paper Tape
Posts: 7
Registered: ‎06-07-2017
Location: US
Views: 545
Message 5 of 10

Re: Yoga 910 Screen Resolution Degraded and screen fonts fading

Yet another Screenshot...

22.png

 

 

Guru
Posts: 9,598
Registered: ‎12-26-2009
Location: CA
Views: 522
Message 6 of 10

Re: Yoga 910 Screen Resolution Degraded and screen fonts fading

As far as I can tell from the screenshots, they all look normal. However, they've been scaled down by the forum software. Can you post a full resolution capture to a site like imgur?

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
Shaliz
Paper Tape
Posts: 7
Registered: ‎06-07-2017
Location: US
Views: 521
Message 7 of 10

Re: Yoga 910 Screen Resolution Degraded and screen fonts fading

I will try to do that. 

Shaliz
Paper Tape
Posts: 7
Registered: ‎06-07-2017
Location: US
Views: 440
Message 8 of 10

Re: Yoga 910 Screen Resolution Degraded and screen fonts fading

This issue was automatically resolved. However it is now back! Not sure why its keep occuring....

Community Moderator
Community Moderator
Posts: 1,400
Registered: ‎12-13-2016
Location: US
Views: 434
Message 9 of 10

Re: Yoga 910 Screen Resolution Degraded and screen fonts fading

There is an issue with Chrome coming up transparent on occassion. From what I've read, reinstalling Chrome fixes the problem, though its likely to recur. 

 

Does the same issue happen if you run Edge or Firefox?

 

If reinstalling Chrome fails, try using System Restore to roll the computer back to a time before the issue began. 


____________________________________
I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.
Shaliz
Paper Tape
Posts: 7
Registered: ‎06-07-2017
Location: US
Views: 432
Message 10 of 10

Re: Yoga 910 Screen Resolution Degraded and screen fonts fading

Thank you so much. Guess what? Now few hours later it is no more!!! Yes I am using Chrome. 

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