cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
MattLibo
Paper Tape
Posts: 3
Registered: ‎05-25-2017
Location: US
Views: 1,709
Message 1 of 7

Yoga 910 - Screen turns Black when HDMI is plugged in

Hello,

 

I recently purchased a Lenovo Yoga 910 for some school/ database work. My plan was to, at my home office, have the laptop plugged into my TV via USB Type-C and HDMI cord. I cannot remember exactly what had happened when I first connected the HDMI cord, but I do remember that the laptop could not pick up my TV's signal, and I had accidentally set my laptop to display what was on the second devices screen(TV which was not detected). Now, whenever I plug the USB-C/HDMI cord from my laptop to the TV, my screen is black and I cannot reverse the mistake I had made.

 

Does anyone know a method to fix this without reseting my laptop?

 

Thanks!

 

 

Sr Support Specialist
Posts: 8,140
Registered: ‎11-30-2015
Location: PH
Views: 1,702
Message 2 of 7

Re: Yoga 910 - Screen turns Black when HDMI is plugged in

Hi MattLibo,

 

Welcome to the Community Forums. 

 

If this was just a configuration issue, doing a system restore jumping back the setting to a previous date would restore it back without you losing any files. 

 

Update us how it goes.

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

MattLibo
Paper Tape
Posts: 3
Registered: ‎05-25-2017
Location: US
Views: 1,680
Message 3 of 7

Re: Yoga 910 - Screen turns Black when HDMI is plugged in

Hi spidey101!

 

I tried doing a system restore, but it said "No restore points have been created on your computer's system drive".

I enabled system protection after reading that, but it's a little too late for this particular scenario.

 

-Matt

Sr Support Specialist
Posts: 8,140
Registered: ‎11-30-2015
Location: PH
Views: 1,665
Message 4 of 7

Re: Yoga 910 - Screen turns Black when HDMI is plugged in

Hi MattLibo , 

 

Similar to this discussion:

 

1. Press the Windows key‌Windows logo key+P or theExtend Display Button - Flex15.jpg button and choose PC Screen Only

    - Link to picture

 

2. If there's an image on the background but the screen is dark, press theBacklight ON - OFF - Flex15.jpg button to turn ON/OFF the LCD backlight.

 

3. Unplug the HDMI cable from the PC and check if the display goes back to the laptop screen.

 

4. Press the power button once to put the computer to sleep (power button will blink) then press the power button again to wake the machine and see if you get the screen on the

 

 

Update us how it goes.

 

Regards

 



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

maddioz
What's DOS?
Posts: 2
Registered: ‎05-28-2017
Location: AU
Views: 1,638
Message 5 of 7

Re: Yoga 910 - Screen turns Black when HDMI is plugged in

My Yoga 910 is new and I am having the same problem.  I have tried it with a couple of different TV's and each time the screen goes black (flickering slightly) it's not a display mode issue.  

 

If I use the power port the screen does not go black, the TV is detected, but there is an error message that the cable may be at fault.  The cable is also brand new so I don't know what that means since it is the only kind of cable it could be USB-C to HDMI.

 

I have been searching for several days for an answer to this problem.  I am a trainer and need to be able to plug in to any TV/Monitor/Projector I am provided with by a client or venue. So this is a big problem for me.  

MattLibo
Paper Tape
Posts: 3
Registered: ‎05-25-2017
Location: US
Views: 1,619
Message 6 of 7

Re: Yoga 910 - Screen turns Black when HDMI is plugged in

Hi spidey 101,


Thanks! I can now see my laptops screen when the HDMI is plugged in, but my laptop won't detect any additional displays. I've tried multiple tv's and none of their signals are being detected - same problem as maddioz. Should I create a new thread for this problem?

 

Matt

Sr Support Specialist
Posts: 8,140
Registered: ‎11-30-2015
Location: PH
Views: 1,617
Message 7 of 7

Re: Yoga 910 - Screen turns Black when HDMI is plugged in

Hi All, 

 

Greetings. 

 

I would suggest that you try to review this discussion with fellow community members enlisting cables that they have tested working for the yoga 910.

 

The discussion is a bit lengthy but informative as to what specific cable adapter that works for them.

With updated BIOS, chipset and drivers, we might need to check on cable compatibility.

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Check out current deals!


Shop current deals

Top Kudoed Authors