05-10-2018 01:10 AM
It's almost 6 months now and lenovo has still not released a fix for the spectre/meltdown vulnarability. I paid good money for this laptop and with that, I expect good product support. Almost all the other laptops have received the patch, but Lenovo is taking too darn long. Dell has already released fixes for almost all of its laptops. At this point, I'm starting to regret my decision of buying this laptop. Either lenovo is severely understaffed or it simply does not care enough for its customers.
Please don't tell me to watch the https://support.lenovo.com/us/en/solutions/LEN-18282 page because I check it everyday.
This isn't the only area where lenovo has failed to provide adequate support for its products. They haven't updated their drivers in ages, thinking that their drivers are good enough. Well, as new Windows builds come along, there are more and more problems with the drivers as well, such as the display drivers. They need to update them. An update every 3-6 months would be greatly appreciated as well. Very bad after-sales support from lenovo.
Feel free to reply/contradict my claims.....
05-14-2018 01:59 PM
You can download Windows Update that loads new microcode (with meltdown and spectre variants) before system launches, so there is really no need of releasing new firmware (but yes, it's better...).
PS: Due to my sources there are new Spectre like flaws, so there has to be new firmware update for all devices anyways.
08-23-2018 11:02 PM
sad to say that when i log a case with support back here in singapore. they refer me to the page without 910 in it.
further question prompted the following response from the local support.
i recheck, the latest bios was 2JCN39WW dated 16 Jun 2017.
NOW, I AM IN TOTAL LOSS WHAT TO BELIEVE. I NEED TO KNOW WHAT IS GOING ON HERE!
IS IT ME OR LENOVO??
08-24-2018 04:10 AM
It is Lenovo who stopped support and want you to buy another brand next time.
- The latest firmware has no Spectre/Meltdown patch.
- Drivers are not updated anymore.
- Hardware white list from 2016.
Why should they care? They got your money already...