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TheinTHtay
Paper Tape
Posts: 3
Registered: ‎01-07-2017
Location: MM
Views: 619
Message 1 of 2

Yoga 910 - Touchpad/touchscreen is not responding - gestures and scrolling are not working

Hi everyone! »

 

Mine is yoga 910 i5 8gb. I just bought it last week and this is a brandnew laptop. 

https://www.youtube.com/watch?v=T86Qm6_J218

You can see in the video that my touch screen isn't working properly. 

Also touchpad can't scroll down/up. 

Can anybody tell me the solutions. 

 

Best

 

 

Moderator comment: Subject edited for clarity and to match text.

Support Specialist
Posts: 153
Registered: ‎11-28-2016
Location: GB
Views: 515
Message 2 of 2

Re: Yoga 910 - Touchpad/touchscreen is not responding - gestures and scrolling are not working


@TheinTHtay wrote:

Hi everyone! »

 

Mine is yoga 910 i5 8gb. I just bought it last week and this is a brandnew laptop. 

https://www.youtube.com/watch?v=T86Qm6_J218

You can see in the video that my touch screen isn't working properly. 

Also touchpad can't scroll down/up. 

Can anybody tell me the solutions. 

 

Best

 

 

Moderator comment: Subject edited for clarity and to match text.


Hi TheinTHtay,

 

Thanks for posting. 

 

I would suggest you to download and installing the latest driver available for your unit, you can find them in the Lenovo Website Support.

In most of the cases, this resolve this kind of issues.

 

Please tell us if this works.

 

Regards. 

 

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