09-17-2017 12:32 PM
The hardware on my one month old Yoga 910-13IKB (Windows 10 Pro ver. 1703) is now stuck in what seems like tablet mode:
When I boot to the BIOS, the keyboard works with no issue. However, when the OS boots, it almost instantly switches to the previously described mode. If I spam the keyboard as the laptop boots, it briefly works (I can type 3-4 letters on the log in screen) and then instantly stops working.
Things I have already attempted:
Things I am reticent to do:
Suspected source of the issue:
I am severely disappointed in how finicky this laptop is for the price...
Thank you for any help
09-17-2017 02:26 PM
Small update: Uninstalling "Yoga Mode Control" makes the laptop usable in laptop mode.
However it is no longer able to go into tent mode properly (no screen rotation)
Thus I still suspect that it may be a hardware issue and will require me to get an exchange... This is really maddening.
Has any one had any experience with this type of issue?
Did I simply get a lemon?
09-18-2017 07:11 AM
I've seen a few reports of this, usually after a Windows Update.
First, tap the Windows Key and type "tablet" into the search bar. Click on Tablet Mode Settings. Under "When I sign in" make sure it says "Use the appropriate mode for my hardware."
If those settings are correct, try reinstalling Yoga Mode Control from the download page.