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4 Posts

05-30-2019

US

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  • Message 21 of 34

Re: Yoga 910 plugged in not charging

2019-06-02, 16:12 PM

This is very troubling as I had bought a second third party charger specifically for Lenovo 910. This gets back to my question around that port? Could I have damaged it in some way. When I look at it I do not see anything. The connections were all solid. I hate to give up on this but I do not want to pour excess amount of money in it. Today it still has not charged at all. Thank you for your insight.

RAK10

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2691 Posts

12-13-2016

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  • Message 22 of 34

Re: Yoga 910 plugged in not charging

2019-06-02, 17:33 PM

I haven't found any third-party chargers that'll charge the 910, unless you consider HP "third party." The 40W USB-C charger from HP will do it as will both the 910's original charger (after I repaired a damaged cord) and the Lenovo charger that came with my 920. Others have posted their experiences with USB-C things and the 910 in a few threads around here. (BTW, the third-party chargers I DO have work with the 920 and Yoga Book C930. Just not the 910.

 

Just to be sure, we're discussing the rear USB-C port. And that port DOES work with thumb drives and so forth, correct?

 

Yeah, it's possible the port is damaged. You can send it in WITH the charger and they'll figure it out. But, before throwing money at it or wasting time, trot it down to a store that has Lenovo laptops on display. Sweet talk them into letting you see if one of their Lenovo chargers will function with your 910.  I see enough Lenovo laptops in coffee shops, too. A cup of coffee to borrow a charger isn't a bad deal. 


____________________________________
I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.

Using Browser Search To Find Answers in the Lenovo and Moto Communities
Check out our new Recent Service Tips Area ..your issue may already be solved!
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1 Posts

06-10-2019

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  • Message 23 of 34

Re: Yoga 910 plugged in not charging

2019-06-10, 21:00 PM
Yes! I was thinking the same thing when I saw this old thread!
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1 Posts

08-05-2019

US

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  • Message 24 of 34

Re: Yoga 910 plugged in not charging

2019-08-05, 17:46 PM

Holy cow, you just saved me hours of research and solutions that didn't work. Thank you so much!

 

Weird that they's turn on conservation mode by default like that. You'd think it would create nothing but support calls to Lenovo from new customers. ?

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12 Posts

11-04-2019

PE

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  • Message 25 of 34

Re: Yoga 910 plugged in not charging

2019-11-06, 15:40 PM

I have the same message of battery not charging since a few days ago,.

It started at 98%.. Now it is at 96% and still showing plugged in - not charging.

 

I read some answers here, and thought the problem could be the new lenovo vantage so I uninstalled it, but it didn't solve the problem.

 

Any other ideas you can share?

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2691 Posts

12-13-2016

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  • Message 26 of 34

Re: Yoga 910 plugged in not charging

2019-11-06, 18:04 PM

You can't disable that, it's a battery protection feature. "Plugged in not charging" at levels in upper 90s is by design. 

 

"Plugged in not charging" at around 60% is the Battery Saver function in Vantage, which you found and disabled.

 

"Plugged in not charging" at anything lower than 50% ...is a problem. :)

 

Doc


____________________________________
I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.

Using Browser Search To Find Answers in the Lenovo and Moto Communities
Check out our new Recent Service Tips Area ..your issue may already be solved!
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12 Posts

11-04-2019

PE

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  • Message 27 of 34

Re: Yoga 910 plugged in not charging

2019-11-06, 18:35 PM

Yes. That's why I am afraid it continues discharging and not charging anymore.

Is there a way to identify if it is a hardware issue?

 

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12 Posts

11-04-2019

PE

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  • Message 28 of 34

Re: Yoga 910 plugged in not charging

2019-11-06, 21:41 PM

I downloaded lenovo diagnostics and run a battery test. 
...And now it is chargin!!!!

so weird

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1 Posts

12-02-2019

ZA

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  • Message 29 of 34

Re: Yoga 910 plugged in not charging

2019-12-02, 11:44 AM

Hi did you ever solve this issue, I am having the same issue and I have tried some of the suggestions on the walls and nothing worked.

The laptop only charges when it's sleeping or shut down and the battery life as gone considerably gone down.  I only bought this laptop 2 years ago as well.

 

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2 Posts

11-16-2020

US

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  • Message 30 of 34

Re:Yoga 910 plugged in not charging

2020-11-16, 0:16 AM

I am getting similar issue the status shows "Plugged In" but battery not charging. I would truly appreciate if you could you please me know, what exactly you had done to resolve the issue. 

 

Thank you,

Nitin

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