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abow7
What's DOS?
Posts: 1
Registered: ‎06-30-2019
Location: US
Views: 186
Message 1 of 3

Yoga 910 touchscreen won't work. 12C HIID driver not functioning

Like in the title, Yoga 910 touchscreen won't work. The touchscreen worked until about 6 months ago and I haven't been able to resolve the issue. Under Device Manager the Driver error shows up as

 

"This device cannot start. (Code 10)

A request for the HID descriptor failed."

 

The location is listed as "on Intel(R) Serial IO I2C Host Controller - 9D60".

 

Thanks! 

Administrator
Administrator
Posts: 204
Registered: ‎07-23-2018
Location: US
Views: 120
Message 2 of 3

Re: Yoga 910 touchscreen won't work. 12C HIID driver not functioning

Hi Abow7,

Greetings from Lenovo.

As you have mentioned about the touchscreen issue, suggest you to uninstall the HID and restart the machine also try to update the BIOS to the latest version. Please find the link https://lnv.gy/30JrePg

mao050
Paper Tape
Posts: 1
Registered: ‎08-20-2018
Location: IL
Views: 48
Message 3 of 3

Re: Yoga 910 touchscreen won't work. 12C HIID driver not functioning

same problem...

the bios update dosent helped

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