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onae
Paper Tape
Posts: 4
Registered: ‎05-16-2017
Location: US
Views: 489
Message 1 of 6

Yoga 910 turns of when moved

Hi,

I have a Yoga 910 which turns itself off when I physically move it while its on. Its very annoying each time I slighly ajust the laptop to the left or right the screen go's dark. Sometimes I need to actually log in again sometimes I can just hit a key and it comes back. 

Anybody else has that issues? 

Grateful for any tips....

Community SeniorMod
Community SeniorMod
Posts: 9,675
Registered: ‎01-01-2010
Location: US
Views: 465
Message 2 of 6

Re: Yoga 910 turns of when moved

When you say "turns off", do you really mean turns off or do you mean screen goes black?


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
onae
Paper Tape
Posts: 4
Registered: ‎05-16-2017
Location: US
Views: 457
Message 3 of 6

Re: Yoga 910 turns of when moved

Screen go's black....

onae
Paper Tape
Posts: 4
Registered: ‎05-16-2017
Location: US
Views: 450
Message 4 of 6

Re: Yoga 910 turns of when moved

I tried it a few times; Actually...its the weirdest thing. The screen go's black and I have to press the 'on' button on the side of the computer. The screen comes back and the movie I was watching just continued. If I am slow - Hulu shows the teh page that internet was disconnected so that means the computer must turn itself off to some degree if it does not pick up internet while the screen is dark ...right? 

 

 

 

 

 

  

Community SeniorMod
Community SeniorMod
Posts: 9,675
Registered: ‎01-01-2010
Location: US
Views: 427
Message 5 of 6

Re: Yoga 910 turns of when moved

Strange.  It is hard to diagnose without seeing it but it sounds like the Hall sensor (magnetic switch) in the lid is being tripped, making the laptop sleep.  I am assuming you do not have anything magnetic on your hand or wrist.  Do you have a warranty?  If yes, call support.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
onae
Paper Tape
Posts: 4
Registered: ‎05-16-2017
Location: US
Views: 418
Message 6 of 6

Re: Yoga 910 turns of when moved

Thanks so much for your support and help me to realize this 'turn off' suppose to not happen. 

No magnet. It seems clearly a case for the tech support.

I will call them. 

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