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lana43083
Blue Screen Again
Posts: 1
Registered: ‎10-06-2017
Location: US
Views: 757
Message 1 of 2

Yoga 910 won't charge

I bought the Yoga 910 less than a year ago.  All of a sudden, it stopped charging.  I brought it to GeekSquad and they sent it out and it was "fixed" - the message was - "We've determined that a part inside of your device needs to be replaced."  I got my laptop back less than a week ago and now the same thing is happening.  I plan to bring it back to Best Buy tomorrow but my issue is that I cannot be without a laptop for another week as I need it for work.  Any help would be appreciated.  Unfortunately, the laptop is dead now.  

Sr Support Specialist
Posts: 9,501
Registered: ‎11-30-2015
Location: PH
Views: 739
Message 2 of 2

Re: Yoga 910 won't charge

Hi lana43083,

 

Welcome to the Community Forums.

 

Would it still work with the laptop plugged in?

 

Lenovo Warranty department does not have a loaner machine during the duration of repair so most likely best option is to check back with Best Buy and inform them your side. Perhaps there would be an option that can remedy the situation.

 

In any way it goes, try to carefully plan your calendar for the repair and to find alternatives that would help get you through it.

 

Regards



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