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04-28-2021

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Yoga 920-13IKB Won’t Turn On

2021-04-28, 1:34 AM

Hi! 

Allllrighty after reading many a forum and trying the below troubleshooting tips, and failing to get in touch with Lenovo support, here I am! 

My Yoga 920-13IKB (purchased ~2018) will not turn on. The following is true:

  • power button light turns on when pressed
  • charging indicator light turns on when AC adapter is plugged in (white light)
  • screen stays black, no backlight when power button is pressed
  • no fans kick on
  • no keyboard lights turn on

This laptop should be fully charged, so I’m confident the battery isn’t the problem. 

I have done the following with no success:

  • pressed and held power button for 30 sec while unplugged, plugged back in, pressed power button
  • pressed and held power button for 60 sec, while unplugged, plugged back in, pressed power button
  • pressed power button once and then again and held for 5 sec while unplugged
  • pressed NOVO button 
  • charged with different adapter in different outlet 

 

All troubleshooting steps taken above failed to produce any results. 

Before I take it to Best Buy and they charge me for diagnostics on what I believe is now a dead laptop, does anyone have any insight? 


Thank you! 

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3514 Posts

12-13-2016

United States of America

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Re:Yoga 920-13IKB Won’t Turn On

2021-04-28, 2:36 AM

Welcome to the Community

 

Sorry to say, if the NOVO button does nothing, it's likely the motherboard is done. Someone might have some other ideas, but it appears to me the computer isn't posting.

 

Doc


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6487 Posts

06-27-2008

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Re:Yoga 920-13IKB Won’t Turn On

2021-04-28, 2:56 AM

The only thing I can add is that if you want to try it, you could remove the bottom cover and unplug the battery connector, and then hold the power button again for 30 seconds. Then replug the battery, button up the bottom cover, plug in the adapter, and hit the power button. It looks straightforward if you are comfortable working inside these kinds of devices. Just be careful to use good ESD practice. No need to totally remove the battery, and you will need a Torx bit for the cover screws.

 

Reference pages 31-33 of the HMM: https://download.lenovo.com/consumer/mobiles_pub/yoga920-13ikb_yoga920-13ikbglass_hmm_201709.pdf

 

Regards.

 

 


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