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gabrielaron
What's DOS?
Posts: 1
Registered: ‎06-18-2018
Location: US
Views: 461
Message 1 of 3

Yoga 920-13IKB blue screen error every couple of days

Hi, 

 

Did anybody experience frequent blue screen errors on a Yoga 920? I bought mine a few months ago and it has been crashing every couple of days for the past two months. It also does not seem to function properly for most of the time. Even an excel document seems to force it terribly. Sould I consider sending it to service? 

 

Thanks,

Gabriel

Guru
Posts: 1,007
Registered: ‎12-13-2016
Location: US
Views: 441
Message 2 of 3

Re: Yoga 920-13IKB blue screen error every couple of days

Download and install Lenovo Vantage. Use it to update all your drivers and your BIOS. Lots of new Windows updates will give you a BSOD if you haven't done that. 


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I am not an employee or agent of Lenovo. I love beer.
mmr2001
Paper Tape
Posts: 2
Registered: ‎10-16-2018
Location: US
Views: 137
Message 3 of 3

Re: Yoga 920-13IKB blue screen error every couple of days

Hi Gabriel,

same here, all updates regularly made with Vantage as well as with Driver Booster; Bios etc. in the latest version. Bought in March 2018.

Still blue screen 3 out of 4 times with various stopcodes. Hardware scan with Vantage did not produce any failiure messages.

Our company IT-service provider still suspects faulty hardware. Luckyly enough I bought the Yoga with 3 years onsite service, so I just opened a service ticket. I will keep you posted about the outcome.

However, still very annoying for a 2k EURO computer.

Best

mmr

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