03-12-2018 05:11 PM
My Yoga 920 purchased 12/2017 does not "wake up". The machine will begin to run and the light on the power button stays lit but the screen does not come on.
The only solution I have found: hold the power button and reboot the computer, thus defeating the purpose of Sleep Mode altogether.
This means a) I cannot hope any in-use files will remain in-use or even be recoverable when I reboot and b) one of the primary reasons for purchasing computer (e.g. useability) is rendered completely pointless, and c) Lenovo sold a machine for $1700 US that does not perform as advertised.
03-12-2018 07:17 PM
Install Lenovo Vantage and update everything. Especially the BIOS. You should be on 5NCN36WW
03-13-2018 07:48 AM
I am completely confused. I ran the exact same BIOS update previously (3/4 and 3/8) and for some reason when I checked the folders it was not in there. I just ran it again as a hail mary and it is now in the folders and there. So thank you very much for the nudge to run it again.
Now to work on the sound piece. Any wisdom there? No sound from machine except on headphones. Downloaded driver, updated (for real, this time), etc., still nothing.
03-13-2018 08:01 AM
FYI, looks like a new bios update was released yesterday: 5NCN38WW