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Yoga 920 External Monitor is not detected

2020-03-10, 15:59 PM

I am having problem with my Lenovo yoga 920 - external monitor is not detected. I have been working on it for hours and it seems like nothing is working and most of the posting is old. Software are all updated and now I don't know what to do. 


Please help.


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Re:Yoga 920 External Monitor is not detected

2020-03-11, 14:22 PM

Welcome to the Community


I moved your post into its own topic as the topic you replied to may not be the same issue.


We will need more information, however. Make and model of the external display and the make and model of the adapter/dock you're using.


Not all USB-C-to-HDMI adapters work with all brands and models of computers. 


Start by using Lenovo Vantage to make sure all of your drivers and the BIOS are up to date.



I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.

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Re:Yoga 920 External Monitor is not detected

2020-09-10, 7:08 AM

Hi, I am having the same issue. Was there ever a solution to this? 

I'm am connecting using a QGeeM 4K USB C to HDMI Cable. 

The monitor is Philips 243V7QDSB/00


I've tried everything and nothing seems to make it detect the monitor. 


Any help would be appreciated.




p.s. Lenovo customer help just told me that it's not possible to connect an external monitor to a yoga 920. I find this strange. It does have a usb c port thunderbolt 3

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