01-26-2019 10:01 AM - edited 01-26-2019 10:04 AM
Recently I have been receiving this error message "Tablet Version Mismatch - Please reinstall the tablet software" when I tried to open some of my apps in the LAPTOP mode.
I tried to reinstall the Wacom driver (although I do not know what this is for), but it did not work.
Any advice would be appreciated!
Solved! Go to Solution.
01-28-2019 06:02 AM
What version of Win 10 are you running? 1803? 1809?
First thing to do is run Lenovo Vantage and make sure everything's up-to-date, including the BIOS.
If it still happens, check the status of Lenovo's tablet services. Open up a RUN dialog and enter "services.msc." Scroll to the bottom and look for "ymc" and "YogaPLService." Both of those should be set to "automatic" and be running.
01-28-2019 08:45 AM
Thanks for your help! Here is how I fixed this problem:
My Windows version is 1803, and those 2 services are set to auto, but my BIOS is not up-to-date.
I updated my BIOS but this problem still existed.
I deleted and uninstalled everything (some of them I cannot delete) containing the keyword "wacom" but this problem still existed
I noticed that if I disable the "tablet service" in task manager, this error window no longer pops up, but MS Onenote cannot start at all.
So I followed this solution (https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/error-0xc0000142/3da27a75-1...) to fix the MS Onenote error, everything looks fine now.
I do not know exactly which step solved my problem, so I just listed everything I did above for future reference if anyone encounters a simialr one.