Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Lenovo NotebooksLenovo Yoga Series Notebooks
All Forum Topics
Options

7 Posts

01-23-2017

United States of America

17 Signins

92 Page Views

  • Posts: 7
  • Registered: ‎01-23-2017
  • Location: United States of America
  • Views: 92
  • Message 21 of 38

Re: Yoga 920 USB-C ports stopped working suddenly

2018-02-28, 14:44 PM

I have the Yoga 910 with pretty much exactly the same problem -- with the added twist that although yesterday the tech support people were able to get my USB's working again, when I  sat down this morning, the monitor, etc were no longer working.  

 

It doesn not seem there is an actual solution on this thread

Reply
Options

7 Posts

01-23-2017

United States of America

17 Signins

92 Page Views

  • Posts: 7
  • Registered: ‎01-23-2017
  • Location: United States of America
  • Views: 92
  • Message 22 of 38

Re: Yoga 920 USB-C ports stopped working suddenly

2018-02-28, 14:49 PM

There is no actual solution on the next page.  There is one person who was able to get Tech Support to help them but since my warranty expired today I don't even have that option.    Where do I register a formal product complaint?

Reply
Options

14 Posts

12-01-2017

Italy

49 Signins

389 Page Views

  • Posts: 14
  • Registered: ‎12-01-2017
  • Location: Italy
  • Views: 389
  • Message 23 of 38

Re: Yoga 920 USB-C ports stopped working suddenly

2018-03-13, 16:42 PM
I have a problem using USB HDMI of Anker and choetech
Reply
Options

71 Posts

12-14-2017

United States of America

143 Signins

731 Page Views

  • Posts: 71
  • Registered: ‎12-14-2017
  • Location: United States of America
  • Views: 731
  • Message 24 of 38

Re: Yoga 920 USB-C ports stopped working suddenly

2018-03-13, 16:44 PM

Have you updated the firmware? It should work with updated firmware on the Yoga 920

Reply
Options

14 Posts

12-01-2017

Italy

49 Signins

389 Page Views

  • Posts: 14
  • Registered: ‎12-01-2017
  • Location: Italy
  • Views: 389
  • Message 25 of 38

Re: Yoga 920 USB-C ports stopped working suddenly

2018-03-14, 8:44 AM

My firmware is 5NCN36WW

Link to photo removed

 

 

Mod's Edit: Image removed for the owner's protection as it showed the serial number of the system. Please edit out the serial number if you wish to re-post the image. Thanks!

Reply
Options

2 Posts

06-23-2018

United States of America

2 Signins

12 Page Views

  • Posts: 2
  • Registered: ‎06-23-2018
  • Location: United States of America
  • Views: 12
  • Message 26 of 38

Re: Yoga 920 USB-C ports stopped working suddenly

2018-06-23, 0:37 AM

I had this happening to me, and thought the port was bad. Rebooted a million times, etc..

To fix, I hovered over my Notification Icons, and found a USB Eject Icon. It said "Eject USB Billboard Device". As soon as I ejected that device, suddenly the port started working again! Must have loaded for an alternate device mode, locked up, and got "stuck". Maybe this helps somebody!

 

Reply
Options

5 Posts

01-11-2019

United States of America

7 Signins

71 Page Views

  • Posts: 5
  • Registered: ‎01-11-2019
  • Location: United States of America
  • Views: 71
  • Message 27 of 38

Re: Yoga 920 USB-C ports stopped working suddenly

2019-01-16, 1:18 AM

I press the upside arrow button (aka "lenovo button" ) but it will just blink the orange button near it. It does not turn on the device.

Reply
Options

4154 Posts

12-13-2016

United States of America

5890 Signins

69431 Page Views

  • Posts: 4154
  • Registered: ‎12-13-2016
  • Location: United States of America
  • Views: 69431
  • Message 28 of 38

Re: Yoga 920 USB-C ports stopped working suddenly

2019-01-16, 14:22 PM

 wrote:

I press the upside arrow button (aka "lenovo button" ) but it will just blink the orange button near it. It does not turn on the device.


You have a different computer and a different issue. Here's your other thread.


____________________________________
I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.

Using Browser Search To Find Answers in the Lenovo and Moto Communities
Check out our new Recent Service Tips Area ..your issue may already be solved!
Reply
Options

1 Posts

09-30-2018

United States of America

2 Signins

16 Page Views

  • Posts: 1
  • Registered: ‎09-30-2018
  • Location: United States of America
  • Views: 16
  • Message 29 of 38

Re: Yoga 920 USB-C ports stopped working suddenly

2019-10-19, 17:49 PM

H,

i think I have the same or similar issue. I am thinking that the usb-c port or ports just get loose or were bad parts in the beginning. Right now I have a small, a sd card adapter in particular, as a lite weight on the power plug. So far my Lenovo is charging. I will have to test some more to see if this is indeed the issue. I checked device manager and I see no exclimation points indicating a device driver error. I just tried lifting the sd card reader off of my power plug and it imediately went into non charging state. I put the sd card reader, again as a lite weight, on my power plug, it went back to charging again.

 

 

Reply
Options

4 Posts

01-07-2020

United States of America

12 Signins

163 Page Views

  • Posts: 4
  • Registered: ‎01-07-2020
  • Location: United States of America
  • Views: 163
  • Message 30 of 38

Re: Yoga 920 USB-C ports stopped working suddenly

2020-01-07, 3:44 AM

Hi I am facing the similar issue for yoga 920. If it's out of warranty will Lenovo help or not ? 

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms