English Community

Lenovo NotebooksLenovo Yoga Series Notebooks
All Forum Topics
Options

2 Posts

12-14-2017

US

7 Signins

105 Page Views

  • Posts: 2
  • Registered: ‎12-14-2017
  • Location: US
  • Views: 105
  • Message 1 of 4

Yoga 920 Vantage App doesn't open properly: Stuck on its animated splash screen until I close window

2018-07-16, 10:36 AM

The Vantage app stuck opens, but becomes stuck on its splash screen (see below).  I cannot open the power settings or other features.  I tried unistalling every Lenovo app and resinstalling, plus did a clean-up of every Lenovo service I could find, but no luck.  I am runnig Windows Insider Preview 1771.1000, but this problem seems to have surfaced independantly of any update.

 

 

 

 

Reply
Options

1782 Posts

12-13-2016

US

4510 Signins

43366 Page Views

  • Posts: 1782
  • Registered: ‎12-13-2016
  • Location: US
  • Views: 43366
  • Message 2 of 4

Re: Yoga 920 Vantage App doesn't open properly: Stuck on its animated splash screen until I close wi

2018-07-16, 13:14 PM

Vantage updated about a week ago, if memory serves. It would not surprise me if there's something in there that doesn't play nice with a Windows preview build. I have noticed that recent versions of Vantage do sit on the splash screen longer. But I'm guessing you're talking 5-10 minutes or more and still stuck.


____________________________________
I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.
Reply
Options

152 Posts

11-28-2017

PL

656 Signins

3583 Page Views

  • Posts: 152
  • Registered: ‎11-28-2017
  • Location: PL
  • Views: 3583
  • Message 3 of 4

Re: Yoga 920 Vantage App doesn't open properly: Stuck on its animated splash screen until I close wi

2018-07-16, 17:07 PM

I think Lenovo doesn't provide support to preview builds of Windows.

Reply
Options

2 Posts

12-14-2017

US

7 Signins

105 Page Views

  • Posts: 2
  • Registered: ‎12-14-2017
  • Location: US
  • Views: 105
  • Message 4 of 4

Re: Yoga 920 Vantage App doesn't open properly: Stuck on its animated splash screen until I close wi

2018-07-16, 20:03 PM

I agree that Windows Insider releases are not officially supported, and perhaps that was a bad decison (my windows backup was also deleted so I'm suck.).  However, I'm using a fairly minor prerelease, and Lenovo will be supporting it very soon.  Therefore,. I supect (hope) that someone in the Lenovo Cloud might be aware of this issue and has a workaround to keep me me going until the formal release is available.  

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save