11-12-2017 01:31 PM
I have a yoga 920, the fingerprint was working when i set it up the first time, worked for a while and then i noticed it doesn't work any more. I went into setting and found this?....
01-02-2018 09:16 AM
I seem to be having the same trouble. 920 about 3 weeks old. Have been able to unlock with fingerprint for several weeks. Now in the past few days, fingerprint does not seem to be recognized. Settings say "Windows Hello is preventing some options from being shown." alos says "Windows Hello isn't available on this device" - Please advise
01-02-2018 09:22 AM
02-05-2018 01:44 AM
Same problem for me, thus not helping inactivating and activating device in device manager. Worked perfectly before updating windows in windows update, so obviously driver in in compatible with updated windows...