English Community

Lenovo NotebooksLenovo Yoga Series Notebooks
All Forum Topics
Options

21 Posts

11-16-2013

US

64 Signins

433 Page Views

  • Posts: 21
  • Registered: ‎11-16-2013
  • Location: US
  • Views: 433
  • Message 1 of 99

Yoga 920 - can't connect to any external monitor or tv

2017-12-10, 21:40 PM

I've tried three different HDMI cables and two different USB-C to HDMI connectors. Latest drivers, latest BIOS. Trying to conenct to two HDMI TV's and two different HDMI computer monitors. Nothing Works. NOTHING WORRRRKKKKSSSS!!!

Solved! See the solution
Reply
Options

3762 Posts

12-11-2015

US

4343 Signins

48837 Page Views

  • Posts: 3762
  • Registered: ‎12-11-2015
  • Location: US
  • Views: 48837
  • Message 2 of 99

Re: Yoga 920 - can't connect to any external monitor or tv

2017-12-10, 22:30 PM

Are you pressing F10 (or Fn + F10) to toggle between the laptop display and the external monitor?

Reply
Options

11215 Posts

01-02-2010

US

39667 Signins

414583 Page Views

  • Posts: 11215
  • Registered: ‎01-02-2010
  • Location: US
  • Views: 414583
  • Message 3 of 99

Re: Yoga 920 - can't connect to any external monitor or tv

2017-12-10, 22:30 PM

Have you tried a Lenovo-branded adapter?

https://www3.lenovo.com/us/en/accessories-and-monitors/cables-and-adapters/adapters/CABLE-BO-USB-C-to-HDMI-Adapter-NA/p/GX90M44577

 


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
Reply
Options

21 Posts

11-16-2013

US

64 Signins

433 Page Views

  • Posts: 21
  • Registered: ‎11-16-2013
  • Location: US
  • Views: 433
  • Message 4 of 99

Re: Yoga 920 - can't connect to any external monitor or tv

2017-12-11, 2:46 AM

Have not - looking at other threads doesn't appear to help?

 

I'm using this - ENKLEN USB C to HDMI Adapter(4K@60Hz)
https://www.amazon.com/Adapter%EF%BC%884K-ENKLEN-Thunderbolt-Compatible-Chromebook/dp/B075MCGSGN/

 

And this -   dodocool USB C Hub, 7-in-1 Type C Adapter Power Delivery with 4K HD Port
https://www.amazon.com/dodocool-Adapter-Delivery-SuperSpeed-Chromebook/dp/B073QNF67F/

Reply
Options

21 Posts

11-16-2013

US

64 Signins

433 Page Views

  • Posts: 21
  • Registered: ‎11-16-2013
  • Location: US
  • Views: 433
  • Message 5 of 99

Re: Yoga 920 - can't connect to any external monitor or tv

2017-12-11, 2:49 AM

Yes F10 and or WinKey + P - niether should be necessary but trying them anyhow.

 

Finally got a TV to show up - switched to 1080p, shut the computer down and boot up with the adpater/cables already connected, then the TV will pickup.

Reply
Options

21 Posts

11-16-2013

US

64 Signins

433 Page Views

  • Posts: 21
  • Registered: ‎11-16-2013
  • Location: US
  • Views: 433
  • Message 6 of 99

Re: Yoga 920 - can't connect to any external monitor or tv

2017-12-17, 16:41 PM

@richk I purchased the official Lenovo UCB-C to HDMI Adpater - and can't get any display to connect.  I've tried connecting before powering up (that sometimes works for my other adapters) tried turning TV off and on, truning monitors off and on, plugging and unplugging cables on the TV or on the computer, switching resolution from 4k to HD, rebooting, F10, WinKey + P, forced connection on monitors to HDMI (instead of auto-detect).... no joy. Meanwhile my Gen 2 X1 Carbon connects just fine to any of the displays I'm working with. How can this be? How can this be fixed?

Reply
Options

2 Posts

12-18-2017

SG

2 Signins

19 Page Views

  • Posts: 2
  • Registered: ‎12-18-2017
  • Location: SG
  • Views: 19
  • Message 7 of 99

Re: Yoga 920 - can't connect to any external monitor or tv

2017-12-18, 6:28 AM

hello all, i suggest you guys keep an eye out on this thread here and mark that you have the same question to raise the profile of this issue with Intel / Lenovo.

 

https://communities.intel.com/thread/120576?start=0&tstart=0

 

Reply
Options

5 Posts

12-20-2017

US

10 Signins

32 Page Views

  • Posts: 5
  • Registered: ‎12-20-2017
  • Location: US
  • Views: 32
  • Message 8 of 99

Re: Yoga 920 - can't connect to any external monitor or tv

2017-12-20, 15:03 PM

I also cannot connect to any of the 4K or 1080P monitors/TVs here. I am using  the “Lenovo USB-C Travel Hub” UPC-9094042403 connected to my days-old Yoga-920-Glass laptop, and I have updated to the latest BIOS. This is seriously affecting my work. Please diagnose and fix ASAP!

Reply
Options

13 Posts

08-23-2015

US

29 Signins

120 Page Views

  • Posts: 13
  • Registered: ‎08-23-2015
  • Location: US
  • Views: 120
  • Message 9 of 99

Re: Yoga 920 - can't connect to any external monitor or tv

2017-12-20, 17:38 PM

Same issue here. It was working great until yesteday.  All of the sudden, I cannot connect to any of the external displays that previously worked.  I tried new cables and new adaptors. New monitors and updated drivers from the lenovo site.  Nothing has worked.  When plugging in the USB C connector, the machine makes a sound through the speakers so it knows the something was plugged in.  But the display page in the control panel states the device cannot be detected.  And no signal goes to the external display.  I cannot enable any way I have tried.    

Microsift wants me to restore my computer to origional settings and Lenovo wants to send a support technition out that will only work on Hardware issues. I do not beleive this is a hardware issue. 

 

Any suggestions are apprecited. 

Reply
Options

18 Posts

12-21-2017

US

16 Signins

108 Page Views

  • Posts: 18
  • Registered: ‎12-21-2017
  • Location: US
  • Views: 108
  • Message 10 of 99

Re: Yoga 920 - can't connect to any external monitor or tv

2017-12-21, 23:20 PM

Same issue for me with a two-day-old Yoga 920, except with USB-C to Displayport.  When is Lenovo going to fix this?  I have until 1/15/18 to return this laptop without penalty.  That's how long I'm willing to wait.  The gentleman on the Intel forum at least found a short term solution.

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete