06-10-2019 02:57 PM - edited 06-10-2019 03:09 PM
I have a Yoga 920 and recently bought an active pen 2. Whenever I boot up the laptop the pen works fine, however if I close the laptop screen or set it to sleep it will not write or register the pen tip at all when I wake it back up. So far only restarting the laptop will solve this until I close the lid again. The bluetooth connection is not disconnected, only the pen tip is ignored. I have uninstalled and reinstalled the drivers and updated everything that required updating, yet the problem remains. Can anything help me?
Thanks in advance.
06-14-2019 11:33 AM
Welcome to the community forums.
Could you go to device manager and locate the Active pen driver then open it. Go to Power Management Tab > Uncheck "allow the computer to turn off this device to save power".
See if that fixes the problem with the pen not working after sleep.