English Community

Lenovo NotebooksLenovo Yoga Series Notebooks
All Forum Topics
Options

5 Posts

06-10-2019

US

9 Signins

101 Page Views

  • Posts: 5
  • Registered: ‎06-10-2019
  • Location: US
  • Views: 101
  • Message 1 of 2

Yoga 920 does not detect pen tip after closing lid

2019-06-10, 21:57 PM

I have a Yoga 920 and recently bought an active pen 2. Whenever I boot up the laptop the pen works fine, however if I close the laptop screen or set it to sleep it will not write or register the pen tip at all when I wake it back up. So far only restarting the laptop will solve this until I close the lid again. The bluetooth connection is not disconnected, only the pen tip is ignored. I have uninstalled and reinstalled the drivers and updated everything that required updating, yet the problem remains. Can anything help me?

 

Thanks in advance.

Reply
Options

296 Posts

08-02-2018

PH

243 Signins

957 Page Views

  • Posts: 296
  • Registered: ‎08-02-2018
  • Location: PH
  • Views: 957
  • Message 2 of 2

Re: Yoga 920 does not detect pen tip after closing lid

2019-06-14, 18:33 PM

Hi Jgone! 

 

Welcome to the community forums. 

 

Could you go to device manager and locate the Active pen driver then open it. Go to Power Management Tab > Uncheck "allow the computer to turn off this device to save power". 

 

See if that fixes the problem with the pen not working after sleep. 

 

Regards,

Matt_lenovo



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms