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kocykii
Paper Tape
Posts: 2
Registered: ‎10-02-2018
Location: PL
Views: 124
Message 1 of 3

Yoga 920 half of touchscreen doesnt work

Hi, I have a problem with Lenovo Yoga 920, after about 15-20 minutes of using, left side of the screen stops responding to my touch ( it still works with the pen). Right side still works normal. I have to close my laptop and open it again, then it starts working again. But after 20 minutes the same thing happens. I have installed every driver possible but it still happens. Thanks for help.

Social Support Agent
Social Support Agent
Posts: 397
Registered: ‎08-02-2018
Location: US
Views: 95
Message 2 of 3

Re: Yoga 920 half of touchscreen doesnt work

Hi kocykii! 

 

Welcome to the Lenovo Community Forum! 

 

First of all, we're sorry about the trouble. Kindly try uninstalling the touchscreen driver and reinstalling it back. See the steps below: 

1. Open the “Device Manager” or type in the run command devmgmt.msc 
2. Navigate to option "Human Interface Devices", then expand to find "HID-compliant touch screen" or "HID-compliant device". If you cannot find these options, click View -> Show hidden devices.
3. Right-click "HID-compliant touch screen" or "HID-compliant device" to click "Uninstall”

4. Restart the whole laptop and check the touchscreen feature again. 

Update us back with the outcome. 

 

Regards! 



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kocykii
Paper Tape
Posts: 2
Registered: ‎10-02-2018
Location: PL
Views: 80
Message 3 of 3

Re: Yoga 920 half of touchscreen doesnt work

Hi! Thanks for your answer, I did what u said and it worked for a while but then unfortunately the same thing happend. I will attach a video to show you what's going on.

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