10-02-2018 02:31 AM
Hi, I have a problem with Lenovo Yoga 920, after about 15-20 minutes of using, left side of the screen stops responding to my touch ( it still works with the pen). Right side still works normal. I have to close my laptop and open it again, then it starts working again. But after 20 minutes the same thing happens. I have installed every driver possible but it still happens. Thanks for help.
10-02-2018 09:48 AM
Welcome to the Lenovo Community Forum!
First of all, we're sorry about the trouble. Kindly try uninstalling the touchscreen driver and reinstalling it back. See the steps below:
1. Open the “Device Manager” or type in the run command devmgmt.msc
2. Navigate to option "Human Interface Devices", then expand to find "HID-compliant touch screen" or "HID-compliant device". If you cannot find these options, click View -> Show hidden devices.
3. Right-click "HID-compliant touch screen" or "HID-compliant device" to click "Uninstall”
4. Restart the whole laptop and check the touchscreen feature again.
Update us back with the outcome.
10-02-2018 02:20 PM - edited 10-02-2018 03:03 PM