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10-02-2018

PL

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Yoga 920 half of touchscreen doesnt work

2018-10-02, 9:31 AM

Hi, I have a problem with Lenovo Yoga 920, after about 15-20 minutes of using, left side of the screen stops responding to my touch ( it still works with the pen). Right side still works normal. I have to close my laptop and open it again, then it starts working again. But after 20 minutes the same thing happens. I have installed every driver possible but it still happens. Thanks for help.

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434 Posts

08-02-2018

US

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Re: Yoga 920 half of touchscreen doesnt work

2018-10-02, 16:48 PM

Hi kocykii! 

 

Welcome to the Lenovo Community Forum! 

 

First of all, we're sorry about the trouble. Kindly try uninstalling the touchscreen driver and reinstalling it back. See the steps below: 

1. Open the “Device Manager” or type in the run command devmgmt.msc 
2. Navigate to option "Human Interface Devices", then expand to find "HID-compliant touch screen" or "HID-compliant device". If you cannot find these options, click View -> Show hidden devices.
3. Right-click "HID-compliant touch screen" or "HID-compliant device" to click "Uninstall”

4. Restart the whole laptop and check the touchscreen feature again. 

Update us back with the outcome. 

 

Regards! 



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2 Posts

10-02-2018

PL

7 Signins

75 Page Views

  • Posts: 2
  • Registered: ‎10-02-2018
  • Location: PL
  • Views: 75
  • Message 3 of 3

Re: Yoga 920 half of touchscreen doesnt work

2018-10-02, 21:20 PM

Hi! Thanks for your answer, I did what u said and it worked for a while but then unfortunately the same thing happend. I will attach a video to show you what's going on.

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