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05-28-2019

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Yoga 920 (ideapad)-13IKB-Speaker stopped working

2019-05-28, 22:27 PM

For last 15-20 days my lenovo yoga 920 (ideapad)-13IKB speaker stopped working, just after the warranty is over. I have already updated all required drivers but nothing changed. Although, headphone jack is working fine.

What is the remedy? Kindly advise.

 

Thank you,

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1815 Posts

08-02-2018

US

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Re: Yoga 920 (ideapad)-13IKB-Speaker stopped working

2019-05-29, 15:47 PM

Hi Viv3! Welcome to our forums community. Was there any recent changes or any updates installed before the issue arise? Could you try these steps: https://support.lenovo.com/us/en/solutions/ht501860. Hope that helps.



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2 Posts

05-28-2019

US

3 Signins

23 Page Views

  • Posts: 2
  • Registered: ‎05-28-2019
  • Location: US
  • Views: 23
  • Message 3 of 4

Re: Yoga 920 (ideapad)-13IKB-Speaker stopped working

2019-05-29, 20:02 PM
I applied all suggestions but it did not work yet.
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1815 Posts

08-02-2018

US

697 Signins

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  • Posts: 1815
  • Registered: ‎08-02-2018
  • Location: US
  • Views: 10126
  • Message 4 of 4

Re: Yoga 920 (ideapad)-13IKB-Speaker stopped working

2019-05-29, 20:30 PM

I see. Try performing a factory reset to check if the issue is hardware or not. The steps in here: https://support.lenovo.com/us/en/solutions/ht062552. Before proceeding, kindly backup your files. If the issue still persist after the reset, please reach out to our support: http://pcsupport.lenovo.com/us/en/SupportPhoneList?CID=ww:lenovosocial:20x9m6 for further assistance.



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