05-28-2019 03:27 PM
For last 15-20 days my lenovo yoga 920 (ideapad)-13IKB speaker stopped working, just after the warranty is over. I have already updated all required drivers but nothing changed. Although, headphone jack is working fine.
What is the remedy? Kindly advise.
05-29-2019 08:47 AM
Hi Viv3! Welcome to our forums community. Was there any recent changes or any updates installed before the issue arise? Could you try these steps: https://support.lenovo.com/us/en/solutions/ht501860. Hope that helps.
05-29-2019 01:30 PM
I see. Try performing a factory reset to check if the issue is hardware or not. The steps in here: https://support.lenovo.com/us/en/solutions/ht062552. Before proceeding, kindly backup your files. If the issue still persist after the reset, please reach out to our support: http://pcsupport.lenovo.com/us/en/SupportPhoneList?CID=ww:lenovosocial:20x9m6 for further assistance.