cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Viv3
What's DOS?
Posts: 2
Registered: ‎05-28-2019
Location: US
Views: 106
Message 1 of 4

Yoga 920 (ideapad)-13IKB-Speaker stopped working

For last 15-20 days my lenovo yoga 920 (ideapad)-13IKB speaker stopped working, just after the warranty is over. I have already updated all required drivers but nothing changed. Although, headphone jack is working fine.

What is the remedy? Kindly advise.

 

Thank you,

Social Support Agent
Social Support Agent
Posts: 1,019
Registered: ‎08-02-2018
Location: US
Views: 78
Message 2 of 4

Re: Yoga 920 (ideapad)-13IKB-Speaker stopped working

Hi Viv3! Welcome to our forums community. Was there any recent changes or any updates installed before the issue arise? Could you try these steps: https://support.lenovo.com/us/en/solutions/ht501860. Hope that helps.



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

Viv3
What's DOS?
Posts: 2
Registered: ‎05-28-2019
Location: US
Views: 66
Message 3 of 4

Re: Yoga 920 (ideapad)-13IKB-Speaker stopped working

I applied all suggestions but it did not work yet.
Social Support Agent
Social Support Agent
Posts: 1,019
Registered: ‎08-02-2018
Location: US
Views: 62
Message 4 of 4

Re: Yoga 920 (ideapad)-13IKB-Speaker stopped working

I see. Try performing a factory reset to check if the issue is hardware or not. The steps in here: https://support.lenovo.com/us/en/solutions/ht062552. Before proceeding, kindly backup your files. If the issue still persist after the reset, please reach out to our support: http://pcsupport.lenovo.com/us/en/SupportPhoneList?CID=ww:lenovosocial:20x9m6 for further assistance.



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

Check out current deals!


Shop current deals

Top Kudoed Authors