01-02-2019 03:45 AM
haply new year to everyone.
im hoping somebody can help me with my computer problem. my yoga 920 turns on to a blank screen (ie the start is not loading up). I’ve also noticed the charging light flashes orange (3 quick flashes, then a gap before 3 more) when attached to a charger.
has anybody encountered this before who may suggest a solution?
01-02-2019 06:22 AM
Welcome to the Community Forums.
The blinking orange light (battery charge less than 20%) should turn white after being plugged in for 2-3 hours. If this does not change, then it would be better to check if the ac charger is ok (steps here in page 21 of HMM).
If you verified that the charger is ok but still having same issue, the next step should be calling technical support for in-warranty repair.
I hope this helps answer your query.
Update us how things go.
01-02-2019 11:53 AM
the orange flashing light was a red herring. Now the computer is fully charged the orange lights have been replaced with the normal single white light when charging. So there doesn’t appear to be a problem with the charger.
The computer still won’t boot. The screen and keyboard light up when I push power, but it won’t go any further. I’ve tried holding the power button to reset and put a pin in the small reset hole to no avail. Any other suggestions?
01-02-2019 12:37 PM
The power led is expected to light up both on power and Novo reset pinhole. If it still doesn't show any activity even with connected external monitor then we can consider failed power or failed POST.
We know that communication from the dc in port and battery are ok but board power maybe affected like failed GPU chip as example. I suggest to have technical support called in for in-warranty intervention.