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14 Posts

10-16-2017

US

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  • Posts: 14
  • Registered: ‎10-16-2017
  • Location: US
  • Views: 230
  • Message 1 of 1

Yoga 920 service update

2018-09-11, 19:14 PM

Back in July I returned my Yoga 920 for service as it was randomly shutting down and appeared to be overheating when it should have been asleep.

 

Got it back today from the Tennessee service facility... 4 of the 10 screws that hold the bottom on were not screwed in with one sticking out so far as to almost cut my hand when I pulled it out of the box.  The aluminum bottom also has been dinted at one corner.  Not a shipping problem as box was in perfect condition.  

 

Now I've got to box it up again and hope they do a better job.   

 

When it worked it was a great laptop but I really feel I made a mistake at this point.

 

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