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11-22-2017

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Yoga 920 touchpad jumpy

2018-03-01, 0:06 AM

Hi,

 

So I have a Yoga 920, and I have a problem with the touchpad. 

If I want to do small adjument to the cursor, I need to move my finger past a little distance where the touchpad seems to not register the tracking.

And when I go far enough with my finger, the cursor jumps to the position where it would be if it would have start moving with my finger. After that, the cursor works great until I lift my finger and put it back on the touchpad, doing the same thing.

 

There is like a small buffer zone where the cursor would not move, maybe to prevent accidental touch, which is great, but the problem is with the little jump that the cursor do, it makes doing small adjusments really hard.

 

I can do (really) small circle with my finger and the cursor does not move at all.

 

I test this on a lot of other laptop, and none have the same problem.

 

Thanks for any help, please tell me if you have the same issue.

Beurnii

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7 Posts

03-02-2018

France

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Re: Yoga 920 touchpad jumpy

2018-03-02, 13:27 PM

Same here

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14 Posts

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Re: Yoga 920 touchpad jumpy

2018-03-02, 16:32 PM
What is your screen resolution?
I have 4k
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7 Posts

03-02-2018

France

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Re: Yoga 920 touchpad jumpy

2018-03-02, 16:34 PM
I'm not sure how this is relevant, but full hd. Also tried to change the touchpad's sensitivity, but didn't work.
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8692 Posts

01-13-2008

United States of America

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  • Message 5 of 27

Re: Yoga 920 touchpad jumpy

2018-03-04, 20:09 PM

The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

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7 Posts

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Re: Yoga 920 touchpad jumpy

2018-03-08, 20:10 PM

Would it be possible to get some support as two customers who recently bought newly launched products for quite a steep price?

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Re: Yoga 920 touchpad jumpy

2018-03-18, 19:51 PM

Eeks, this doesn't looks good on the Lenovo support team. Common, you can still restore some of your honor and get back to our question. YOU CAN DO IT!

 

If found this review quite striking by the way: https://www.engadget.com/2017/01/02/lenovo-yoga-910-review/

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3018 Posts

12-13-2016

United States of America

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  • Message 8 of 27

Re: Yoga 920 touchpad jumpy

2018-03-18, 22:01 PM

FWIW, I have both the 910 and 920 and don't have the issues detailed here and in the article on either device. The fan on the 910 did run a lot in the beginning, though wasn't noisy. Once I located that issue and fixed it, the fan rarely ramps up, much. 

 

As for the touchpad being too sensitive, I can't say I've ever had that. I'd start with updating all the drivers and BIOS and, if that doesn't get it, uninstalling the touchpad then rebooting. Windows will see it and reinstall it. 

 

Then go to settings>devices>touchpad and monkey with the settings to see if you can find something amiss.

 

If THAT fails, then use OKR to put the machine back to its out-of-the-box condition to see if it's still happening. If not, carefully note each program  you reinstall to find which one messes it up. 

 

Wish I had more ideas, guys.


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6 Posts

04-22-2018

Denmark

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  • Message 9 of 27

Re: Yoga 920 touchpad jumpy

2018-06-08, 17:37 PM

Anyone fund the solution to this problem? For me it happens when I move finger left or down - not up or right.. It's really frustrating - hope I don't have to RMA the whole thing.

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  • Message 10 of 27

Re: Yoga 920 touchpad jumpy

2018-06-08, 19:03 PM

Me too

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