09-03-2018 06:33 AM
Three month old Yoga 920 will no longer power up. Charging indicator is solid white while plugged in but when hitting the power button, the power light turns on for about 5 seconds before it goes out. Screen never illuminates. Tried two static discharges with no success. Need this laptop working ASAP for daughter in school. Any suggestions before I call Lenovo who will most likely ask me to send it in?
09-03-2018 09:32 AM
Use a paper clip to try to start the computer with the NOVO button. Let us know what happens.
09-03-2018 10:52 AM
If the NOVO button won't do anything, then it's not posting, for some reason. You're not hearing any beeps, correct? Caps Lock won't illuminate during the short time the power light is lit, correct?
The bottom will always feel warm with the AC adapter connected.
Might give it one more go with the static discharge, making sure to hold the power button in a full minute after the light goes out. But I'm afraid it's going to have to be serviced.